We’ve made it easy for you to receive support from our Support team. You can now send a support request from anywhere in the software, our Support team will receive your request immediately and directly. Simply click on the “Support” tab on the right side of the screen – it is available on every page of Zenoti (formerly ManageMySpa) – The system will guide you easily from there on how to submit your request. You can also see the status and track progress of your support incidents online from the software. This eliminates the need for emails and helps us resolve your questions and issues quickly.
Whether you’re in an airport, a train station, or on the road, stay connected to your spa or salon using Zenoti (formerly ManageMySpa) Mobile Applications. The current platforms that are supported include:
Payment Due and Birthday Alerts
About to make an appointment for a customer who has payments due or a birthday coming up? Zenoti (formerly ManageMySpa) now automatically alerts reception with outstanding payments before an appointment is even entered. This makes it easy for reception staff to remind customers to bring in money to close earlier due payments.
Zenoti (formerly ManageMySpa) tied up with ISWA as their official IT partner and was the platinum sponsor for the seminar at Grant Hyatt, Mumbai. Zenoti Vice President Product Mr Anand Arvind presented his ideas on “Using software to help drive profitability”. The topic of the event was “Profitabilty in spa- Myth or reality”.
Track and Award Employee Commissions
Use Zenoti (formerly ManageMySpa) to track employee commissions! Simply define how much you want to award employees based on job role and sales revenue. The system calculates commissions and provides reports for monitoring and accounting.
Set Up an Effective Loyalty Program using Loyalty Points
You can now define your own loyalty program using loyalty points, built into the system. Loyalty points enable you to reward guests for their loyalty to your business and better yet, encourage guests to continue visiting.
Zenoti (formerly ManageMySpa) sponsored the ISWA event held at Grand Hyatt, Mumbai. The topic was “How to Franchise your Spa”. Mr Sudheer Koneru , MD of Zenoti enthralled the audience with his talk covering “Creating a successful franchisee model using technology” It was well attended by spa and salon owners from all over India.
Educational Seminar on Management Strategies for Spas & Salons was organized at Taj Deccan, Hyderabad by Zenoti (formerly ManageMySpa). It also marked with the official launch of the product. This event saw an overwhelming attendance by Owners and Managers of the leading Spas and Salons of Hyderabad. Zenoti VP Mktg Saritha Katikaneni presented and educated the attendees on “Using software to gain competitive advantage streamlining administration