No-shows and late cancellations impact the bottom line in most salons, spas or medi-spas. If you require your front desk to manually confirm appointments, they’re likely spending significant amounts of time calling guests. And if you don’t have a process to mitigate no-shows and cancellations – this fully automated capability will help your bottom line.
If you run a spa or salon that’s part of a hotel or resort, you have different needs from a typical day spa. One of your biggest assets is that you have a captive audience that you can convert into customers. By integrating your software with the hotel’s software you have the ability to better leverage the hotel guest list and drive business to your spa.