# The Zenoti Blog — Full Article Index

> Every article on the Zenoti blog with a short summary for citation, by category. Hub: https://www.zenoti.com/blog

## Brand and News
- [The Beauty and Wellness Benchmark Report Comes to Europe](https://www.zenoti.com/blog/2026-beauty-wellness-benchmark-report-europe) — The European market grew in 2025, even outpacing the U.S. market for total revenue growth, and the most interesting number in the data isn't the headline figure – it’s the underlying numbers showing the specific areas of growth. Zenoti's first benchmark report for the Europe region breaks down performance across salons, spas, and aesthetic clinics, revealing the standout growth areas and the operational challenges that businesses can’t afford to ignore.
- [Zenoti among Fast Company's Most Innovative for 2026](https://www.zenoti.com/blog/zenoti-fast-company-most-innovative-companies-2026) — Our AI Workforce is the bet behind the recognition: nine purpose-built agents handling the moments where revenue escapes a beauty or wellness business. We’re listed in the Business Services category alongside Dell, HubSpot, and Schneider Electric, with artificial intelligence (AI) as the through line connecting this year’s Business Services honorees.
- [The 2026 Beauty and Wellness Benchmark Report is here](https://www.zenoti.com/blog/2026-beauty-wellness-benchmark-report) — Same-store revenue held steady in 2025, but the data tells a more complex story. Zenoti's 2026 benchmark report details performance across eight business segments, and the findings may change how you think about growth.
- [New from Zenoti: AI Workforce, a team of AI Agents for your salon, spa, or medspa](https://www.zenoti.com/blog/zenoti-ai-workforce-a-team-of-ai-agents-for-your-salon-spa-or-medspa) — Automate tasks and drive growth without lifting a finger. See how how our AI-powered growth platform can transform your business.
- [Innergize 2025: Fueling the future of beauty and wellness](https://www.zenoti.com/blog/innergize-2025-beauty-and-wellness-innovation) — Explore highlights from our industry summit where 750+ leaders gathered to share ideas, innovations, and industry growth. Read the recap now.
- [Celebrating the winners of the 2025 Golden Hands Awards](https://www.zenoti.com/blog/celebrating-the-winners-of-the-2025-golden-hands-awards) — Meet this year’s winners, nine exceptional beauty and wellness pros whose passion and talent are changing lives across North America.
- [How Zenoti salons and spas are winning over millennials and Gen Zers](https://www.zenoti.com/blog/how-zenoti-salons-and-spas-are-winning-over-millenials-and-gen-zers) — How to meet millennial and Gen Z demand for personalized, tech-savvy self-care experiences? Let’s explore how Zenoti-powered businesses do it.
- [Zenoti launches free content hub for beauty, wellness, and fitness businesses](https://www.zenoti.com/blog/exciting-news-zenoti-launches-free-go-to-resource-hub-for-beauty-wellness-and-fitness) — Discover “The Check-In” powered by Zenoti, a new content hub for industry insights, trends, and tools. Check it out so you don’t miss out.
- [Congratulations to the first Zenoti Foundation scholarship recipient!](https://www.zenoti.com/blog/congratulations-to-the-first-zenoti-foundation-scholarship-recipient) — Gene Juarez academy offering training for cosmetology professionals to equip the skills & education needed to succeed in industry. Learn how Maria Belous made it first.
- [Zenoti Foundation Partner: Meet Haircuts4Homeless](https://www.zenoti.com/blog/zenoti-foundation-partner-meet-haircuts4homeless) — We exist to make people feel good so they can find their greatness. Meet our charity partner, Haircuts4Homeless.
- [Zenoti Foundation Partnership: Making a Difference with Gene Juarez](https://www.zenoti.com/blog/zenoti-foundation-partnership-making-a-difference-with-gene-juarez) — Zenoti Foundation partnered with Gene Juarez Academy to support training of aspiring cosmetology professionals they need to succeed in the industry.
- [Zenoti Foundation Community Engagement: Meet Beauty Bus Foundation](https://www.zenoti.com/blog/zenoti-foundation-community-engagement-meet-beauty-bus-foundation) — As part of our goal to make people feel good so they can find their greatness, the Zenoti Foundation is helping Beauty Bus Foundation with community support.
- [How the Zenoti Foundation Will be Helping Beauty & Wellness Businesses Find Their Greatness in 2021](https://www.zenoti.com/blog/how-the-zenoti-foundation-will-be-helping-beauty-wellness-businesses-find-their-greatness-in-2021) — The Zenoti Foundation exists to make people feel good so they can find their greatness. Discover what initiatives we are implementing to achieve this in 2021.
- [International Women’s Day: Spotlighting our female partners](https://www.zenoti.com/blog/international-womens-day-spotlighting-our-female-partners) — This International Women’s Day discover why bridging the gender gap in the beauty and wellness industry matters and celebrate our female partners.
- [Haircuts 4 Homeless: Experiences in Manchester](https://www.zenoti.com/blog/haircuts-4-homeless-experiences-in-manchester) — Haircuts 4 Homeless founder Stewart Roberts gives the homeless a voice with his new podcast, “Hear Me, See Me.” Via weekly features, Roberts’ podcast highlights the stories of homeless people and the experiences of Haircuts 4 Homeless volunteers. As part of our ongoing series highlighting the Haircuts 4 Homeless team, we’d like to share a […]
- [Haircuts 4 Homeless: Experiences in Dublin](https://www.zenoti.com/blog/haircuts-4-homeless-experiences-in-dublin) — Zenoti is proud to partner with Haircuts 4 Homeless, and bring attention of unheard voices.
- [Proud to partner with Haircuts 4 Homeless](https://www.zenoti.com/blog/proud-to-partner-with-haircuts-4-homeless) — “It may be ‘just a haircut,’ but it’s the kindness shown that makes a homeless person know that people really care.” – Stewart Roberts Zenoti is excited to announce our partnership with Haircuts 4 Homeless, a registered charity that provides free haircuts to the homeless. Zenoti will sponsor a talented team of volunteer hairdressers and […]
- [Calling all stylists: Enter Zenoti’s Cut and Color Contest!](https://www.zenoti.com/blog/calling-all-stylists-enter-zenotis-cut-and-color-contest) — Tomorrow is National Haircut Day, and to celebrate, we’re putting on a Cut and Color Contest to show off the true talent and greatness within the beauty industry! If you’re a hairstylist or a salon that employs some stellar stylists, we want to see the client haircut and/or color that you’re proud of for a […]
- [New year. New look. Same commitment to help you succeed](https://www.zenoti.com/blog/new-year-new-look-same-commitment-to-help-you-succeed) — January is a natural time to evaluate your standing– reflecting on what you’ve accomplished, setting goals for the future, and taking a long look in the mirror. Literally. For many, it’s a time to set resolutions around their appearance. Our company is no different. Today I’m excited to share a renewed and refreshed look for […]
- [Serving our UK customers better directly from Manchester!](https://www.zenoti.com/blog/serving-our-uk-customers-better-directly-from-manchester) — I wanted to share some exciting news, that we’ve officially opened our newest office in the UK, in Dalton Place in Manchester, to fuel our growth throughout the UK and to better serve our growing list of customers. This new space will provide a home base for our expanding sales, customer success, and marketing teams […]
- [Giving Tuesday – Zenoti](https://www.zenoti.com/blog/giving-tuesday) — With global donations on the rise, it’s no surprise that Giving Tuesday has grown substantially in popularity from its inception in 2012. We’re talking 125% growth in the first year and averages between about 40% – 68% increase in donation every year since. According to the Nonprofit Source report on Giving Tuesday, more than 150 […]
- [Zenoti is one of the first to join the new Stripe verified partner program](https://www.zenoti.com/blog/zenoti-is-one-of-the-first-to-join-new-stripe-verified-partner-program) — We’re excited to announce that we’ve joined the Stripe Verified Partner Program to reflect our commitment to bringing innovative mobile customer experiences to our network of salons, spas and medical spas. Stripe is a technology company that builds economic infrastructure for the internet. Millions of businesses of every size use Stripe today to accept online […]
- [The making of Zenoti, a successful vertical SaaS solution](https://www.zenoti.com/blog/the-making-of-zenoti-a-successful-vertical-saas-solution) — CEO Sudheer Koneru talks about focusing on the needs of a narrow marketplace to build a meaningful SaaS solution for any industry.
- [More spas and salons in the Zenoti family](https://www.zenoti.com/blog/more-spas-and-salons-in-the-zenoti-family) — Each month we continue to expand the family of spas and salons that are using Zenoti (formerly ManageMySpa). To highlight a few of the brands that have recently selected Zenoti. In a short span of time, Zenoti has become one of the most extensively adopted solution in the industry. If you’re not a Zenoti client […]
- [Check out DaySpa Magazine’s article on Zenoti](https://www.zenoti.com/blog/check-out-dayspa-magazines-article-on-zenoti) — Check out DaySpa’s article on us titled “Managing Relationships”. The article talks about how our software helps salons and spas improve customer relationships and manage staff. Want to see if Zenoti is the right software for your spa or salon? Request a demo.
- [Help at your fingertips with Zenoti](https://www.zenoti.com/blog/help-at-your-fingertips-with-zenoti) — Looking for answers how to do tasks in Zenoti? Help is now at your finger tips by clicking on the support tab in Zenoti or on our website. We have an array of support documents that you can refer to for any help you need. These articles address usage related queries. If you still find […]
- [Zenoti has just raised our Series C funding of $50 million](https://www.zenoti.com/blog/zenoti-has-just-raised-our-series-c-funding-of-50-million) — An Open Letter To Our Customers I’d like to share exciting news with you – Zenoti has just raised our Series C funding of $50 million. Tiger Global led this round with participation from existing investors Accel and Norwest Partners. I am incredibly proud that Zenoti has earned the trust of such high caliber investors […]
- [Shopify integration offers Zenoti customers enhanced e-commerce features](https://www.zenoti.com/blog/shopify-integration-offers-zenoti-customers-enhanced-ecommerce-features) — We’re pleased to announce the launch of a comprehensive Zenoti Shopify integration to make it easier for Zenoti customers to leverage the popular e-commerce platform. Shopify currently powers over 600,000 businesses in approximately 175 countries, and is trusted by small businesses as well as large brands like Starbucks, Red Bull, Nestle, Rebecca Minkoff, Kylie Cosmetics […]
- [Empowering my support team with world-class technology](https://www.zenoti.com/blog/empowering-my-support-team-with-world-class-technology) — Brian Gordon, Director of Customer Support, shares his learnings on using Intercom as a competitive advantage.
- [A message from Zenoti’s Director of Customer Support, Brian Gordon](https://www.zenoti.com/blog/a-message-from-director-of-customer-support-brian-gordon) — What’s New with Zenoti Support? We’ve had a busy season, with a laser focus on helping you, our customers, achieve success with the Zenoti platform. Here are a few things we’ve been working on: Your feedback helps us improve Last April, we launched the ability for you to rate every conversation you have with us […]
- [Join us at Power Up! 2016](https://www.zenoti.com/blog/join-us-at-power-up-2016) — We’re thrilled to announce our annual business conference, Power Up! This year, we’re hosting the event in Mumbai, Oct 17-18th. The event will inspire, educate and connect you with your peers and deliver real business value. Power Up! is a two day event with a CEO Conference on Day 1 and Educational Breakout Sessions on […]
- [Lakmé Salon partners with Zenoti to optimize management of its growing network](https://www.zenoti.com/blog/lakme-salon-indias-leading-chain-of-300-salons-chooses-zenoti-to-optimize-management-of-its-growing-network) — Mercer Island, WA (September 19, 2016) – Zenoti, a leading cloud software provider to spas, salons and med spas, today announced that Lakmé Salon, known to pioneer beauty services’ innovations, will deploy Zenoti’s software to better manage their growing network of over 300 salons located across 80 cities. With over 35 years of experience, Lakmé […]
- [Meet us at ISPA 2016](https://www.zenoti.com/blog/meet-us-at-ispa-2016) — We’re happy to be exhibiting at ISPA 2016 (September 13-15, The Venetian, Las Vegas). We’ll be at booth number 671, come visit us!
- [Zenoti raises $15 million in Series B funding round led by Norwest Venture Partners](https://www.zenoti.com/blog/zenoti-raises-15-million-in-series-b-funding-round-led-by-norwest-venture-partners) — Zenoti today announced a $15 million Series B funding round led by Norwest Venture Partners with participation from returning investor Accel.
- [Douglas J Aveda Institutes and Salons choose Zenoti to replace all software vendors](https://www.zenoti.com/blog/douglas-j-aveda-institutes-and-salons-chooses-zenoti-to-replace-all-software-vendors) — Zenoti software allows Douglas J to replace multiple software providers with one, centralized cloud based system for improved operational efficiency and reduced costs. Mercer Island, WA (May 31, 2016) – Zenoti, a leading business management software used by salons, spas and med spas globally, today announced that Douglas J, a highly successful and reputable salon […]
- [Zenoti is technology partner at Beauty World Middle East 2016](https://www.zenoti.com/blog/zenoti-is-technology-partner-at-beauty-world-middle-east-2016) — We’re happy to be the technology partner at Beauty World 2016 (May 15-17, Dubai). Beauty World is the largest international trade fair for beauty products, hair, fragrances and wellbeing in the Middle East. Be sure to attend our presentations and learn how the right technology can help you deliver effortless customer experiences and retain your […]
- [Zenoti wins the Best Technology for Salons and Spas Award, fourth time in a row](https://www.zenoti.com/blog/zenoti-wins-the-best-technology-for-salons-spas-award-4th-time-in-a-row) — We are excited to announce that Zenoti has been awarded the ‘Best Technology Supplier for Salon/Spa Award’ for the 4th consecutive year at Franchise India’s 5th Annual Indian Salon and Wellness Congress in New Delhi. The award recognizes innovators who have developed path-breaking solutions to help players, in this space, run and expand their business. […]
- [Zenoti ups the ante for multi-location spa and salon management with enterprise reporting and dashboards](https://www.zenoti.com/blog/zenoti-ups-the-ante-for-multi-location-spa-and-salon-management-with-enterprise-reporting-and-dashboards) — Seattle, WA – Zenoti, a cloud-based business management software company for the beauty and wellness industry, has launched a dashboard feature on its platform. The Zenoti Dashboard allows the user to look at a daily snapshot of business metrics including sales performance, customer retention and status of recurring membership collections, among other metrics. Users can […]
- [Zenoti & Xero work together to save you hours](https://www.zenoti.com/blog/zenoti-xero-work-together-to-save-you-hours) — Xero is an online accounting software for small businesses including many Zenoti clients. Xero handles all accounting needs like invoicing, reconciliation, sales tax returns, reporting and much more. Zenoti’s POS supports multiple payment types, tracks redemptions on memberships, packages and loyalty points, and supports other custom payment types. Zenoti also calculates payroll based on wages […]
- [ManageMySpa expands its service offering and rebrands as Zenoti](https://www.zenoti.com/blog/managemyspa-expands-its-service-offering-and-rebrands-name-to-zenoti) — Seattle, WA – September 28: 5 years after formation, ManageMySpa is changing its name to reflect a broadened service offering for the wellness, fitness and beauty industry. ManageMySpa will now be Zenoti. “Our solution has evolved significantly since we first started. Our new brand name allows us to move forward by acknowledging our solution for […]
- [With 10 million bookings complete, global wellness SaaS provider Zenoti raises $6 million from Accel](https://www.zenoti.com/blog/with-10-million-bookings-complete-global-wellness-saas-provider-zenoti-raises-6-million-from-accel) — Seattle, WA, July 23, 2015 – Zenoti, a mobile and cloud based technology platform that serves the beauty and wellness industry announced a $6.0M Series A financing round led by Accel . The investment will allow the company to accelerate its sales and marketing growth globally and to expand its mobile product offering.Zenoti (formerly ManageMySpa) […]
- [Zenoti customer featured in Spa Business](https://www.zenoti.com/blog/zenoti-customer-featured-in-spa-business) — Our customer, Blue Water Day Spa was featured in Spa Business, a leading wellness and beauty magazine. Find out what he has to say about Zenoti (formerly ManageMySpa)! High praise for Zenoti in the Philippines A desire to work with a single software provider influenced Blue Water Capitol’s decision to select Zenoti. The day spa […]
- [Get ready for the biggest upgrade yet](https://www.zenoti.com/blog/get-ready-for-the-biggest-upgrade-yet) — Your Zenoti (formerly ManageMySpa) account was upgraded with the latest features on June 3rd. Read on to see what’s new in this upgrade. Administration New Email & Text Message (SMS) Notifications Optionally activate new notifications. Notifications can be accessed from the Organization View by navigating to Admin > Organization > Email/Texts tab. If you enable […]
- [Some serious incentives in wellness](https://www.zenoti.com/blog/some-serious-incentives-in-wellness) — If you want people to slim down, why not reward them with gold? That’s the tack being taken in Dubai, United Arab Emirates. Alarmed at ballooning waistlines in a region where fast food is common and comfortable outdoor exercise is not, the local government is offering to give citizens a gram of gold for each […]
- [Tangerine rolls out mobile app for customers](https://www.zenoti.com/blog/tangerine-rolls-out-mobile-app-for-customers) — As one of India’s largest day spa and salon, Tangerine handles high volume of customers every day. Front desk is responsible for engaging with and making every customer feel special – a tall order when you have a large premise, constant traffic and a variety of tasks to handle. Tangerine welcomed a solution to help […]
- [Customer referral program](https://www.zenoti.com/blog/customer-referral-program) — Please remember to refer your friends in the spa and salon community. Refer a business to us, and after they sign on, for every new center, we’ll award you Rs. 5000 to be used against your subscription fees towards Zenoti (formerly ManageMySpa). Just let us know when you’ve made a referral with the name of […]
- [Thank you for a great Power of One event!](https://www.zenoti.com/blog/thank-you-for-a-great-power-of-one-event) — We held our third Zenoti User Conference on October 15 and 16; in Las Vegas, and alongside ISPA. As we wind down from this year’s Power Of One, our CEO, Sudheer Koneru shares his reflections. “It was a great opportunity to meet several of you including some of our largest enterprise clients’ management teams. I […]

## CEO Corner
- [AI for salons, spas, medspas, and barbershops: How Zenoti plugs revenue leaks](https://www.zenoti.com/blog/zenoti-beauty-wellness-plug-revenue-leaks) — Beauty and wellness revenue growth has been modest for two years. New walk-ins won't carry you forward; the next phase comes from maximizing the revenue available to your business. Zenoti CEO Sudheer Koneru covers the leaks AI is built to close, and what to ask any vendor before you invest.
- [The industry is shifting – here's how smart businesses will win in 2026](https://www.zenoti.com/blog/industry-is-shifting-how-smart-businesses-win-in-2026) — Growth in beauty and wellness has slowed, and new guest acquisition is declining. That's not a crisis, however. It's a turning point. On March 4th and 5th, Zenoti hosted two Inner Circle webinars – one for salons, spas, and barbershops and one for medspas – where CEO Sudheer Koneru offered an early look at new benchmark data and made the case for why AI is arriving at exactly the right moment for the industry.
- [Zenoti CEO Sudheer Koneru on the shift from “software as a tool” to “software that does the work”](https://www.zenoti.com/blog/the-shift-to-software-that-does-the-work-zenoti) — We’re at an inflection point in beauty, wellness, and fitness. I wrote about what I think happens next – and why the decisions we make in the next 12 months will define the next decade.
- [Purpose, potential, and the power of feeling good](https://www.zenoti.com/blog/purpose-potential-and-the-power-of-feeling-good) — There’s greatness in all of us. Zenoti CEO Sudheer Koneru reveals how tapping into your potential and staying well can create a ripple of positivity in your life and beyond. Learn more and use the infographic for self-discovery.
- [Innovation, opportunity, and human touch: Zenoti CEO Sudheer Koneru on shaping the future of beauty and wellness with AI](https://www.zenoti.com/blog/innovation-opportunity-and-human-touch-zenoti-ceo-sudheer-koneru-on-shaping-the-future-of-beauty-and-wellness-with-ai) — Catch the highlights from Sudheer’s keynote at this year’s Innergize summit. A magnet + a wheel + a lever = relentless business growth? Learn more.
- [CEO Sudheer Koneru on how Zenoti’s AI Receptionist empowers salons and spas to deliver exceptional service](https://www.zenoti.com/blog/zenotis-ai-receptionist-for-salons-and-spas-empowering-teams-to-deliver-exceptional-service) — Join a fireside chat where Sudheer explains how his company’s AI virtual receptionist stands out as a spa or salon AI solution.
- [Belonging: The new standard for customer loyalty](https://www.zenoti.com/blog/belonging-the-new-standard-for-customer-loyalty) — What does it take to become a love brand? Zenoti founder and CEO Sudheer Koneru gets to the heart of the matter in this 4-minute read.
- [A note from our CEO](https://www.zenoti.com/blog/a-note-from-our-ceo) — CEO Sudheer Koneru announces a new resource center to support customers and friends through a challenging time.
- [Starbucks: Coffee giant or tech company?](https://www.zenoti.com/blog/starbucks-a-coffee-giant-or-tech-company) — Zenoti CEO Sudheer Koneru offers insight on the most critical aspect of Starbucks’ success in scaling the business.

## Customer Insights
- [How UK Salons Use Zenoti: Customer Stories](https://www.zenoti.com/blog/zenoti-uk-salons-case-studies) — Discover how UK salons and spas are using Zenoti to grow their businesses in 2026. Real customer stories, results, and insights from UK beauty businesses using Zenoti.

## Customer Love
- [How Skin Clique uses Zenoti to scale medical aesthetics](https://www.zenoti.com/blog/zenoti-power-user-skin-clique) — With 950+ providers across 40+ states, the network has grown into the nation's largest clinician-led aesthetics practice without losing the personal touch. Dr. Sarah Allen, who founded Skin Clique, shares how they do it.
- [How Pure MedSpa uses AI to scale personalized patient care](https://www.zenoti.com/blog/pure-medspa-uses-ai-to-scale-personalized-patient-care) — At a family-run Woodinville medical spa, an AI-powered platform now answers calls, manages prescriptions, and unifies every patient touchpoint, freeing the clinical team to focus on the people in front of them.
- [How Verde Salon Group made VIP outreach personal and measurable](https://www.zenoti.com/blog/verde-salon-group-vip-outreach-email-segmentation) — Verde Salon Group replaced their low-engagement Facebook VIP group with targeted email campaigns built in Zenoti. Using guest data segmentation and personalized messaging, VIP offer redemptions jumped from 2–3 to around 80 per offer. Here's how the Winnipeg-based salon did it.
- [How Willo Salons turned technology into a growth engine with Zenoti ](https://www.zenoti.com/blog/how-willo-salons-turned-technology-into-growth-engine-with-zenoti) — Sarina Paulson, owner of Willo Salons, wasn't looking for a booking platform – she wanted a partner who could help her close the lead-to-loyal gap. With three Sacramento-area locations and a team dedicated to #TheWilloWay, she shares how Zenoti helped her turn every guest touchpoint into a revenue moment – from the first click to the next rebooking.
- [How Gambuzza's Barbershop turned great cuts into a growing brand](https://www.zenoti.com/blog/how-gambuzzas-barbershop-turned-great-cuts-into-a-growing-brand) — The high-end men's grooming destination was built on a simple belief: Every part of the client experience should feel luxurious. Here's how Gambuzza's uses Zenoti to keep every chair busy, every barber empowered, and every client coming back.
- [Behind the chair and beyond: How Zenoti helps Hair Republic grow](https://www.zenoti.com/blog/behind-the-chair-and-beyond-how-zenoti-helps-hair-republic-grow) — Discover how co-founder Michelle Nguyen and operations manager Cassandra Davidson use all-in-one software for everything from robust reporting to empowered stylists. Hear from a rising franchise in the latest from our Zenoti Power User series.
- [How Skin Laundry scales exceptional guest care](https://www.zenoti.com/blog/how-skin-laundry-scales-guest-care-with-zenoti) — How does a medical spa bring its vision of regular, results‑driven care to life across 50+ clinics, and how is Zenoti powering their growth, consistency, and signature guest experience? Let’s hear from Zenoti Power User Brian Taniyama.
- [Universal Athletic Club solves operational complexity with all-in-one fitness software](https://www.zenoti.com/blog/uac-unifies-operations-with-zenoti) — A club with 10,000 members went from software silos to a unified platform with Zenoti. Executive director Sheldon McBee describes the impact on customer and staff experience.
- [How Edgeless Beauty Group gets 30% of guests booking add-ons](https://www.zenoti.com/blog/edgeless-beauty-group-drives-add-ons-with-zenoti) — New in the Zenoti Power User series: Susan Haise leads five salons, two medspas, three beauty schools, and a distribution business. Learn how booking tools, timing, and data drive growth across her brands.
- [CLOVR Life Spa director praises Zenoti as “fully well-rounded”](https://www.zenoti.com/blog/clovr-life-spa-director-praises-zenoti-as-fully-well-rounded) — New in the Zenoti Power User series! See how Arizona’s premier luxury spa reimagines wellness with tech solutions for automation and personalization. Spa director Emily Hisler shares how Zenoti helps CLOVR stay ahead of industry trends and grow.
- [“When I think about AI Receptionist, it calms me,” says Spa 35 owner Warren Danforth](https://www.zenoti.com/blog/ai-receptionist-elevates-spa35-customer-experience) — This post kicks off the Zenoti Power User series, where we highlight businesses making the most of the platform and its tools. Join us for success stories and practical tips from brands using Zenoti to achieve results and drive growth.
- [Why stylists stay 30+ years at this family-owned London salon](https://www.zenoti.com/blog/family-owned-london-salon-shines-for-employee-retention) — Discover the secret to employee retention at HARI’s Hair & Beauty. Managing director Lucan Salem shares how care, training, and entrepreneurialism create a thriving culture.
- [The beauty of fast facials and how Oasis Face Bar leads the way](https://www.zenoti.com/blog/the-beauty-of-fast-facials-and-how-oasis-face-bar-leads-the-way) — How did the franchise redefine self-care with 30-minute facials, an open-concept vibe, and smart scaling powered by Zenoti? Let’s find out.
- [Q&A with Goddess Maintenance Company: Building a global self-care ecosystem](https://www.zenoti.com/blog/qa-with-goddess-maintenance-company-building-a-global-self-care-ecosystem) — Founders Lauren Vesler and Manda Mason share the “why” behind their transformation from W Nail Bar, the values guiding every step, and their global vision for self-care. Let’s get into it!
- [How Marilyne Gagné built Dermapure into a 75-clinic beauty success](https://www.zenoti.com/blog/how-marilyne-gagne-built-dermapure-into-a-75-clinic-beauty-success) — Learn how empathy-driven leadership and a L’Oréal partnership turned a $5,000 investment into Canada’s largest aesthetic clinic network. Read on to get inspired.
- [Hair Cuttery’s secret to success: people, culture, and tech](https://www.zenoti.com/blog/hair-cutterys-secret-to-success-people-culture-and-tech) — Let’s meet Tim Lemieux, chief technology officer at Hair Cuttery. With 500+ company-owned locations, the brand has a lot to manage. Let’s find out how they do it.
- [How Shabana Karim created the UAE’s top beauty brand](https://www.zenoti.com/blog/how-shabana-karim-created-the-uaes-top-beauty-brand) — Discover how a teacher turned beauty mogul evolved a personal need into House of Enspa, a 20-location beauty empire in the UAE. Inspiring and heartfelt!
- [Why Matt Maroone left music for the skincare industry](https://www.zenoti.com/blog/why-matt-maroone-left-music-for-the-skincare-industry) — Be it through purposeful simplicity or retail innovations, Silver Mirror Facial Bar is disrupting the industry. Let’s hear from co-founder Matt Maroone.
- [Zenoti-powered franchise Well Infused takes unique approach to holistic health](https://www.zenoti.com/blog/zenoti-powered-franchise-well-infused-takes-unique-approach-to-holistic-health) — Let’s meet Drs. Staci Blume and Lacey Book to learn about their blend of functional medicine with luxury. See how Zenoti helps them deliver exceptional experiences.
- [5 entrepreneurial lessons from Arpit Goel, CEO of Berkowits Hair & Skin Clinic](https://www.zenoti.com/blog/5-entrepreneurial-lessons-from-arpit-goel-ceo-of-berkowits-hair-skin-clinic) — How to build a thriving brand that blends science, sustainability, and self-care? Let’s learn from Arpit Goel, CEO of Berkowits Hair & Skin Clinic.
- [How to lead a franchise with head and heart: Lessons from Blo Blow Dry Bar CEO Vanessa Yakobson](https://www.zenoti.com/blog/how-to-lead-a-franchise-with-head-and-heart-lessons-from-blo-blow-dry-bar-ceo-vanessa-yakobson) — Let’s dive into leadership lessons, growth strategies, and collaboration tips from a chat with the CEO of North America’s biggest blow dry franchise.
- [Salon spotlight: Rumors Salon](https://www.zenoti.com/blog/salon-spotlight-rumors-salon) — See how Rumors Salon uses Zenoti software to improve the guest experience. Salon owner Julie Schumacher highlights the platform’s benefits for multi-location brands.
- [The Vanity Bar: Zenoti boosts client experience and operational efficiency](https://www.zenoti.com/blog/the-vanity-bar-zenoti-boosts-client-experience-and-operational-efficiency) — Discover how The Vanity Bar, a boutique medspa, uses Zenoti software to personalize treatments, offer membership programs, and drive business expansion.
- [Salon spotlight: Sky Salon balances artistry and business acumen](https://www.zenoti.com/blog/salon-spotlight-sky-salon-balances-artistry-and-business-acumen) — Discover Sky Salon’s expertise in cut and color, innovative genderless menu, and efficient operations powered by Zenoti, ensuring a first-rate client experience.
- [Medspa spotlight: DermaTouch RN](https://www.zenoti.com/blog/medspa-spotlight-dermatouch-rn) — Discover how DermaTouch RN enhances client experience and drives growth through Zenoti’s innovative solutions and AI-first approach for the med spa industry.
- [Salon spotlight: Gene Juarez Salons and Spas](https://www.zenoti.com/blog/salon-spotlight-gene-juarez-salons-and-spas) — Discover how the beauty brand blends a decades-long heritage with Zenoti-fueled innovation for exceptional customer experiences and operational efficiency.
- [Barbershop spotlight: Sheared The Barbershop](https://www.zenoti.com/blog/barbershop-spotlight-sheared-the-barbershop) — A chatbot and staff mobile app help this Houston-based barbershop stay up to date while still retaining the timeless feel owner Dreyvon Anderson values.
- [Medspa spotlight: Nouriche Wellness & Aesthetics](https://www.zenoti.com/blog/medspa-spotlight-nouriche-wellness-aesthetics) — Discover how Nouriche Wellness & Aesthetics thrives with Zenoti software. The platform transformed photo management and membership programs for the brand.
- [Barbershop Spotlight: Modern Male Barbershop](https://www.zenoti.com/blog/barbershop-spotlight-modern-male-barbershop) — Learn how the thriving barbershop brand provides a convenient booking experience for clients and families, empowers staff, and plans for growth with Zenoti.
- [Medspa spotlight: Options Medical Weight Loss](https://www.zenoti.com/blog/medspa-spotlight-options-medical-weight-loss) — See how Options Medical Weight Loss uses Zenoti technology to provide life-changing client care and improve efficiency across clinics.
- [Spa spotlight: Strøm Nordic Spa](https://www.zenoti.com/blog/spa-spotlight-strom-nordic-spa) — Strøm Nordic Spa revolutionized customer experience and IT infrastructure with Zenoti software. See why they added online booking and how they plan to grow.
- [Medspa spotlight: B12 Love](https://www.zenoti.com/blog/medspa-spotlight-b12-love) — See how the ultimate destination for nutrient therapy in the San Francisco Bay Area uses Zenoti to enhance client experience and streamline operations.
- [Medspa spotlight: Icebox Cryotherapy](https://www.zenoti.com/blog/medspa-spotlight-icebox-cryotherapy) — Learn how the pioneer of cryotherapy medspa services in the U.S. scaled up, with Zenoti software improving customer experience and franchisee performance.
- [Medspa spotlight: SILK Laser Clinics](https://www.zenoti.com/blog/medspa-spotlight-silk-laser-clinics) — See how Zenoti helped Australia-based SILK Laser Clinics unify disparate systems, personalize their marketing, and uncover new business insights.
- [Medspa spotlight: St. George Med Spa](https://www.zenoti.com/blog/medspa-spotlight-st-george-med-spa) — St. George Med Spa is an oasis for beauty and aesthetic treatments in Utah. See how Zenoti helps them prioritize the patient experience and boost efficiency.
- [Salon spotlight: Venere Salon](https://www.zenoti.com/blog/salon-spotlight-venere-salon) — Italian roots and local color inform Venere Salon’s approach to styling Greater Toronto. See how Zenoti helped the brand update technology to boost growth.
- [Medspa spotlight: OrangeTwist](https://www.zenoti.com/blog/medspa-spotlight-orangetwist) — Get the inside word on OrangeTwist’s financial success through customer memberships and careful data analysis. Which Zenoti report could the CFO not live without
- [Salon spotlight: Van Michael Salon](https://www.zenoti.com/blog/salon-spotlight-van-michael-salon) — A longtime Atlanta fixture, Van Michael Salon prides itself on giving customers tailored attention across 8 locations. See how Zenoti helps them earn more.
- [Customer spotlight: Removery Laser Tattoo Removal](https://www.zenoti.com/blog/customer-spotlight-removery-laser-tattoo-removal) — Removery has grown rapidly, from 33 locations in 2019 to 150 today. See what makes the brand tick and why Zenoti is their engine.
- [Customer spotlight: Bodytonic Clinic](https://www.zenoti.com/blog/customer-spotlight-bodytonic-clinic) — See how a London-based clinic is using software to add new patients and improve the experience for patients and practitioners.
- [Customer success story: PURE Medical Spa elevates the client experience, unifies operations across three locations](https://www.zenoti.com/blog/customer-success-story-pure-medical-spa-elevates-the-client-experience-unifies-operations-across-three-locations) — While clients could get warm, friendly service and the latest and greatest treatments at PURE Medical Spa, the business was due for a software overhaul to provide a truly VIP experience. This post recaps how Zenoti improvements helped the 3-location chain. They could modernize their guest experience, get rid of manual work for their staff, […]
- [Customer success story: How Hand & Stone delivers consistency and convenience across 500+ locations](https://www.zenoti.com/blog/customer-success-story-how-hand-stone-delivers-consistency-and-convenience-across-500-locations) — Hand & Stone once struggled to provide a consistent experience across their vast network. Here’s how technology helped them bridge the gap across locations.
- [Customer success story: Tricoci Salon & Spa levels up with a mobile app, analytics, and custom digital forms](https://www.zenoti.com/blog/customer-success-story-tricoci-salon-spa-levels-up-with-a-mobile-app-custom-analytics-and-digital-forms) — Tricoci Salon & Spa inspires confidence in team members and guests with every experience. See how Zenoti helps the brand treat everyone like a VIP.
- [5 essential steps to switching fitness business software: The InCycle story](https://www.zenoti.com/blog/5-essential-steps-to-switching-fitness-business-software-the-incycle-story) — See how studio brand InCycle simplified the process of switching fitness business software. No pain, all gain.
- [Andrew Collinge looks to Zenoti for all-in-one cloud salon management software](https://www.zenoti.com/blog/andrew-collinge-looks-to-zenoti-for-all-in-one-cloud-salon-management-software) — Renowned hairdressing brand, Andrew Collinge, has partnered with Zenoti to move to a cloud-based solution for remote, anytime access to a salon management system for their five-strong salon operations.
- [A special message from Frederic Fekkai](https://www.zenoti.com/blog/a-special-message-from-frederic-fekkai) — The COVID-19 crisis severely impacted the beauty and wellness – from temporary spa and salon closures to difficult employee furloughs, our community faces difficult times. Legendary hairstylist and beauty industry entrepreneur Frédéric Fekkai recently sent over words of encouragement. Check out his message below: Frederic Fekkai – Zenoti Remember, as you prepare to “rock the […]
- [Meet Sarah Johns, spa manager at Renew Laser & Skincare](https://www.zenoti.com/blog/meet-sarah-johns-spa-manager-at-renew-laser-skincare) — When the Renew Laser & Skincare team goes to work each day, they have a clear mission in mind: “We’re here to make people feel good.” Whether they’re administering detoxifying body wraps or a lymphatic massage, Renew consistently aims to have their clients leave happier than when they walked inside. And their customers notice. Sarah […]
- [Meet Kimber and Melissa, spa managers at InSpa](https://www.zenoti.com/blog/meet-kimber-and-melissa-spa-managers-at-inspa) — Kimber Wright and Melissa St. John were newbies to the spa industry when they joined the InSpa team in 2013. With the goal of getting a foot in the door at a reputable spa business, they both look back, now as InSpa location managers, and agree that they couldn’t have joined a better company from […]
- [Meet Kyss Richard, Rudy’s Barbershop stylist](https://www.zenoti.com/blog/meet-kyss-richard-rudys-barbershop-stylist) — When Kyss Richard started as a professional hairstylist just out of high school, she knew she had found her perfect career match. “It was the place that I felt was going to be a solid landing for me — a place where I could be myself, but also feel that I was doing something fulfilling […]
- [Glow Medispa: A Zenoti customer story](https://www.zenoti.com/blog/glow-medispa-a-zenoti-customer-story) — When Dr. Kate Dee got a glimpse of the genuine cheerfulness on patients’ faces when leaving a medical esthetics office, she was excited. After working as a breast cancer specialist for 16 years, it was refreshing to see patients walking out of a clinic even happier than when they arrived. When a few of her […]
- [Meet Sugar Plum: A Zenoti customer story](https://www.zenoti.com/blog/meet-sugar-plum-a-zenoti-customer-story) — People. Planet. Profit. Whether you’re getting your eyebrows shaped or doing a full leg wax at Sugar Plum, you will see these three core company principles shine – and in that order. Sugar Plum is a sugaring salon with four locations throughout the Seattle area, offering hair removal services with a special method called “sugaring.” […]
- [How a salon surpassed already incredible customer retention rates](https://www.zenoti.com/blog/how-a-salon-surpassed-already-incredible-customer-retention-rates) — With 56 salons spread across four cities in India, Enrich Salons is a fast growing chain with a management team that invests in staff growth and tight operations. It’s no surprise that they consistently beat industry benchmarks for KPIs like customer retention, visit frequency and average visit spend. Regarding the average client retention rate for […]
- [Dermal Laser gets peace of mind with software](https://www.zenoti.com/blog/dermal-laser-gets-peace-of-mind-with-software) — Dermal Laser Centre is a leading medical spa that offers laser hair removal, facial filler and skin rejuvenation services. Based in Vancouver, Canada, Dermal Laser has won many awards. I spoke to Gina Henderson, Operations Manager. In this case study, Gina shares how Dermal Laser has improved the customer experience and expanded their business with […]
- [Can one system run 3 businesses under the same roof?](https://www.zenoti.com/blog/can-one-system-run-3-businesses-under-the-same-roof) — We get the chance to serve a lot of different customers here at Zenoti, but rarely do we find a customer that seems to be a one-stop shop for wellness and beauty. So I’m super excited to introduce you all to SOAP, a beauty and wellness mecca in the Netherlands.In working with SOAP we really […]
- [Customer profile: Q&A with Nayera Senane, Owner of Beauty by Nayera](https://www.zenoti.com/blog/customer-profile-q-a-with-nayera-senane-owner-of-beauty-by-nayera) — An interview with Nayera Senane, owner of Beauty by Nayera, to find out more about their business and their insights on the industry
- [Customer profile: Q&A with Javid Calcatti, Owner of Balencia Spa and GreenProse Organic Hair Salon](https://www.zenoti.com/blog/customer-profile-q-a-with-javid-calcatti-owner-of-balencia-spa-and-greenprose-organic-hair-salon) — We spoke to Javid Calcatti of Balencia Spa and GreenProse Organic Salon about their business, insights on the industry and their predictions for the future
- [Customer profile: Q&A with Chris Brown, VP of Marketing at 18|8 Fine Men’s Salons](https://www.zenoti.com/blog/customer-profile-q8-fine-mens-salons) — We spoke to Chris Brown, vice president of marketing for18|8 Fine Men’s Salons and owner of two18|8 salons in Ohio to know more about their business.
- [Skin Renewal saves 6,300 hours annually by centralizing inventory management](https://www.zenoti.com/blog/skin-renewal-saves-6300-hours-annually-by-centralizing-inventory-management) — Skin Renewal is an aesthetic center that was created to provide alternatives to traditional surgical cosmetic procedures. As new treatments were developed using laser, light, radio frequencies and ultrasound technologies, Skin Renewal founder Dr. Maureen Allem saw an opportunity to bring them to a broad consumer market. Dr. Allem opened the first Skin Renewal clinic […]
- [Bioessence benefits strategically with Zenoti as their medspa management software](https://www.zenoti.com/blog/bioessence-benefits-strategically-with-zenoti-as-their-med-spa-management-software) — Dr. Emma Beleno-Guerrero, founder and CEO of the Bioessence beauty clinic, has taken her brand from a home-based business in 1994, to one of the biggest and most respected brands in the Philippines. With more than 25 locations now open, Dr. Beleno-Guerrero recognized when they launched their tenth clinic that they needed a true enterprise […]
- [SkinStation is blazing the way to 100 locations with the help of Zenoti](https://www.zenoti.com/blog/skinstation-is-blazing-the-way-to-100-locations-with-the-help-of-zenoti) — SkinStation founder and CEO, Fred Reyes, leads his brand with a powerful combination of science and technology. “SkinStation is built on the spirit of disruptive innovation. We want to be the game-changer and trailblazer,” says Mr. Reyes. It’s no surprise then, that SkinStation would want their software provider to have that same spirit of innovation, […]
- [Massage Heights elevates guest experience with Zenoti](https://www.zenoti.com/blog/massage-heights-elevates-guest-experience-with-zenoti) — Launched in 2004 by husband and wife team Shane and Wayne Evans, Massage Heights today is a highly respected and successful brand with over 160 locations across the US and Canada. Massage Heights offers their guests an elevated experience for massages and skin therapy, at an affordable price. The business runs off recurring memberships, and […]
- [Massage Green shifts to Zenoti to manage their network of spas](https://www.zenoti.com/blog/massage-green-fuels-business-expansion-with-zenoti-2) — Zenoti, a cloud‐based spa management software, today announced that Massage Green, one of the largest massage chains in the USA, is using Zenoti to manage their network of spas.
- [Head of the Pride builds client relationships with Zenoti](https://www.zenoti.com/blog/head-of-the-pride-builds-client-relationships-with-zenoti) — Head of the Pride provides Boutique Salon Services and Modern Men’s Barbering in Grand Rapids, Michigan. Founded in 2014 on the idea that both men and women deserve a high quality salon experience in an environment where asking questions and getting expert style and product suggestions is comfortable. Head of the Pride strives to be […]
- [Silkor saves managers 75 hours per month at every branch](https://www.zenoti.com/blog/silkor-saves-managers-75-hours-every-month-at-every-branch) — Silkor is a leading provider of laser hair removal, laser medico-aesthetic and skin care services in the Middle East and North African regions. Silkor’s core business operates on personalized packages that include a custom set of services and in being able to manage custom payment plans. With 25 locations spread over 8 countries, Silkor requires […]
- [Vinca Rosea Spa chooses Zenoti software](https://www.zenoti.com/blog/vinca-rosea-spa-chooses-zenoti-software) — “We target customer segments using the system and tailor make campaigns from specific client profiles. We also target clients who haven’t visited in the last two months. It has really helped us organize ourselves, be more focused on marketing without having to recollect data and extract information. Everything is there at hand, all you have […]
- [Apollo Life generates additional revenue through membership programs](https://www.zenoti.com/blog/apollo-life-generates-additional-revenue-through-membership-programs) — We spoke to Hylton Lipkin, Head of Operations at Apollo Health about their plans and challenges with their rapid expansion and how Zenoti (formerly ManageMySpa) software helps them manage their spas, salons and fitness centers. Can you describe your business in 1-3 sentences? Apollo Health and Lifestyle has 5 centers in the country. Each location […]
- [b:blunt Salon wows customers with exceptional service](https://www.zenoti.com/blog/b-blunt-salon-wows-their-customers-with-exceptional-customer-service) — b:blunt takes their customer’s experience to the next level with the launch of their salon mobile app. The app enables their customers to self book appointments and receive special promotions. The Idea Behind The b:blunt Salon Mobile App Improving customer experience in a spa or salon starts with the moment your customers want to book […]
- [O2 Spa launches online booking and online sales with Zenoti](https://www.zenoti.com/blog/o2-spa-launches-online-booking-and-online-sales-with-zenoti) — When you’re one of India’s premier spa chains like O2 Spa, you have to provide your customers a great experience, starting from the moment they book an appointment. O2 Spa launched their online booking service to do just that. O2 Spa branded their webstore with their own look and feel, to provide customers a seamless […]
- [Customer testimonial: SAKS](https://www.zenoti.com/blog/customer-testimonial-saks) — SAKS, is now in India with 2 salons located in Mumbai. “Our flagship salon & spa is spread over 6000 square feet area and provides both salon and spa services. As you can imagine, we see hundreds of customers a day. Zenoti is so crucial in enabling us to manage the day and ensuring that […]
- [Customer testimonial: Kenko](https://www.zenoti.com/blog/customer-testimonial-kenko) — Zenoti is probably the best spa management software available today! I was reluctant to move my data to a new platform due to the tedious process it involves. However, this wasn’t the case with Zenoti. The process was easy thanks to the efficiency of the team. The planning and training helped us migrate all our […]
- [Customer testimonial: Blush Clinics](https://www.zenoti.com/blog/customer-testimonial-blush-clinics) — Dr Jamuna Pai set up her first cosmetic clinic, Blush, in 1994 in Mumbai. Today, Blush enjoys the loyal patronage of well known names and clients in India and internationally. Blush Clinics has been an innovator and leader in the cosmetic space, introducing Derma and facial filler to India in 2000, laser hair removal in […]
- [Customer testimonial: The Neu Salon](https://www.zenoti.com/blog/customer-testimonial-the-neu-salon) — Neu’s journey started in 2001. Today, with seven branches in Gurgaon (India), Neu is the only chain of salons that focuses on concept hair and beauty. Neu is also a popular day spa. They are inspired by fashion, grounded by innovation, and distinguished by their creativity and originality. We had a big challenge without a […]
- [Massage Green transitioned to Zenoti to achieve expansion plans](https://www.zenoti.com/blog/massage-green-fuels-business-expansion-with-zenoti) — Zenoti, a cloud‐based spa and salon management software, today announced that Massage Green, one of the largest massage chains in the USA, is using Zenoti to manage their network of spas.
- [Bounce, a high-end chain of salons, chooses Zenoti](https://www.zenoti.com/blog/bounce-a-high-end-chain-of-salons-chooses-zenoti) — Zenoti software allows Bounce to gain greater insights into business performance and streamline inventory to grow their business. ‍ Mercer Island, WA (June 27, 2016) – Zenoti, a leading cloud software provider to spas, salons and med spas, today announced that Bounce, a high-end chain of salons, has chosen Zenoti to manage and grow their […]

## Events
- [Zenoti is heading to AmSpa 2026 — Here's what we're bringing ](https://www.zenoti.com/blog/zenoti-at-amspa-2026) — Zenoti is heading to the American Med Spa Association Annual Conference 2026 at Wynn Las Vegas, April 9–12. Stop by Booth #1005 for live demos of our AI Workforce — nine purpose-built agents that close revenue leaks in charting, lead management, front desk, and more. Plus: a must-attend education session on April 11, complimentary champagne, and an exclusive VIP evening at The Sphere.
- [Innergize 2025: Highlights and tips for an unforgettable experience](https://www.zenoti.com/blog/innergize-2025-highlights-and-tips-for-an-unforgettable-experience) — Seattle’s calling, and it’s time to answer. Secure your spot at the beauty and wellness industry’s most transformative conference.
- [The Deep End competition: Could your idea for business growth win you $50,000 and expert mentoring?](https://www.zenoti.com/blog/the-deep-end-competition-could-your-idea-for-business-growth-win-you-50-000-and-expert-mentoring) — Pitch your growth strategy, connect with leaders, and transform your wellness business. Apply now.
- [Behind the curtain of Innergize 2025: Q&A with MaryKelly Rich](https://www.zenoti.com/blog/behind-the-curtain-of-innergize-2025-q-a-with-marykelly-rich) — Get the scoop as Zenoti’s director of events spills the tea on planning, surprises, and why Innergize 2025 is a must for beauty, wellness, and fitness pros.
- [10 reasons Innergize will be your best career move yet: Q&A with Dawn Cassidy, VP of Marketing](https://www.zenoti.com/blog/10-reasons-innergize-will-be-your-best-career-move-yet-q-a-with-dawn-cassidy-vp-of-marketing) — Curious about the industry event of the year? Get the buzz on growth, AI, and what’s making waves for 2025 in beauty, wellness, and fitness.
- [Why Innergize is the ultimate beauty and wellness event of 2023](https://www.zenoti.com/blog/why-innergize-is-the-ultimate-beauty-and-wellness-event-of-2023) — When you gather 1,000 leaders from the salon, spa, and medspa worlds, the results can be significant. See what’s planned for this unprecedented event.
- [We’ll be at Professional Beauty Dubai](https://www.zenoti.com/blog/well-be-at-professional-beauty-dubai) — About the Event ‍Professional Beauty, one of the world’s leading trade expos with 8 shows across 4 countries showcases the beauty world’s best known hair, skin, make-up, nails, and furniture brands. The only genuine trade event that enables professionals from across the industry to meet the right people, discover the latest innovations and get updated […]
- [We’ll be at Cosmoprof Asia 2016 (Hong Kong)](https://www.zenoti.com/blog/well-be-at-cosmoprof-asia-2016-hong-kong) — About the Event – Cosmoprof Asia, the largest international beauty trade fair in Asia, is the ultimate annual destination in the Asia-Pacific for businesses and professionals in the beauty and personal care industry.‍ Event Details – Cosmoprof Asia 2016November 16-18, 2016Hong Kong Convention & Exhibition Centre, Wan Chai, Hong Kong‍ We’ll be at Booth #3E-H3A […]

## General
- [How to Spring into Full Appointment Books at Your Salon](https://www.zenoti.com/blog/how-to-spring-into-full-appointment-books-at-your-salon) — It’s official; long-awaited spring is about to bloom. And what better way to shake off the doldrums of winter than with a fresh new haircut? It is the perfect time to entice your customers to book an appointment and kick off spring with a new look, or attract new business and grow your loyal following. […]
- [Bring the Galentine’s Party to Your Spa with Online Booking](https://www.zenoti.com/blog/bring-the-galentines-party-to-your-spa-with-online-booking) — People often think of February as a month full of flowers, chocolates, and cupid’s arrows sent to blossom true love, but recently celebrations expanded from romance to friendship! On February 13th, Galentine’s Day, women around the world gather together to toast to the close bonds between gal pals. As Leslie Knope from NBC’s Parks and […]
- [3 Things You May Not Know About Service Segments](https://www.zenoti.com/blog/3-things-you-may-not-know-about-service-segments) — Zenoti uses built in intelligence to improve your salon, spa, or medspa’s online booking, elevating your guest and receptionist experiences.
- [Customize Your Appointment Book Colors For Smarter Guest Management](https://www.zenoti.com/blog/customize-your-appointment-book-colors-for-smarter-guest-management) — Who doesn’t love colors – especially when they help you run your business better. We’ve given you more control in one of the most important part of your daily operations – the appointment book. Color coding helps you process information faster, get things done quickly. With Zenoti’s appointment book, you can choose what the color […]
- [Are You Randomly Assigning Appointments?](https://www.zenoti.com/blog/are-you-randomly-assigning-appointments) — How does your front desk decide who gets assigned an appointment? Rather than randomly assigning customers to a service provider, you can implement a process that makes booking faster and drives more revenue. In this post, I show you how to accomplish this simply by sorting your employees in a way that puts your best […]
- [Modify Appointments Quickly From Your Mobile Device](https://www.zenoti.com/blog/modify-appointments-quickly-from-your-mobile-device) — Give your employees the ability to add services and manage their appointments. This helps receptionists on a busy day, expedites the process for your customers and empowers your employees to be more productive.Check out just some of the ways your staff could benefit from their own mobile app: Access the day’s schedule Service providers access […]
- [Do You Want More Repeat Visits?](https://www.zenoti.com/blog/do-you-want-more-repeat-visits) — Marketing is crucial in getting repeat visits and guest retention. The problem is, it’s time-consuming and expensive.At Zenoti (formerly ManageMySpa), we’ve eliminated these barriers with Always On Campaigns™ – a tool that completely automates your marketing with amazing results. Check out our infographic to see how marketing automation works … Learn more about how marketing […]
- [Sell Retail Directly From Your Website](https://www.zenoti.com/blog/sell-retail-directly-from-your-website) — Are you selling enough retail? Could you sell more? Zenoti (formerly ManageMySpa) makes it easier with our webstore, an easy to launch eCommerce solution that integrates with your website. Your online store is also tightly integrated with Zenoti software, which makes managing inventory, running marketing efforts, and driving sales easier. Figure 1: A Webstore that […]
- [Automate Appointment Confirmations With 2-Way SMS](https://www.zenoti.com/blog/automate-appointment-confirmations-with-2-way-sms) — No-shows and late cancellations impact the bottom line in most salons, spas or medi-spas. If you require your front desk to manually confirm appointments, they’re likely spending significant amounts of time calling guests. And if you don’t have a process to mitigate no-shows and cancellations – this fully automated capability will help your bottom line. […]
- [Quicker And Easier Group Bookings](https://www.zenoti.com/blog/quicker-and-easier-group-bookings) — You may often have a request come in for a group booking, where a single customer calls in to book appointments for multiple guests. Effective booking management is crucial in these situations. We’ve made it easy for you to quickly book these kinds of appointments. Here’s how it works. Faster Group Bookings Group booking enables […]
- [11 Must Haves For Your Online Booking Software](https://www.zenoti.com/blog/11-must-haves-for-your-online-booking-software) — Zenoti offers online booking and the ability to sell things like eGift cards, memberships and packages online for salon, spas, and medspas.
- [Facebook Live Recap: The Power of Online Booking](https://www.zenoti.com/blog/facebook-live-recap-the-power-of-online-booking) — Thinking about making the switch to online booking, but not sure if you’re ready to take the leap? Watch the recap of our Facebook Live earlier this week where Zenoti SVP of Marketing, Guy Weismantel, and Customer Success Manager, Kaliane Oung, walk you through the huge benefits and easy steps to grow your salon’s revenue […]
- [Reducing Friction in your Booking Process](https://www.zenoti.com/blog/reducing-friction-in-your-booking-process) — So much of our lives today are dictated by the phones we carry around with us seemingly at all times–from waking us up in the morning to find the best route to work to catching up on news and blogs at the end of the day, we depend on our phones to help us get […]
- [Automate Appointment Confirmations](https://www.zenoti.com/blog/automate-appointment-confirmations) — Does your front-desk spend hours calling guests to confirm appointments, only to reach voice mail? Ease the workload with text based appointment confirmations.More than 90% of text messages are read and responded to within 90 seconds. How much time would that save you?With Zenoti you can send a text (SMS) based confirmation request the day […]
- [Improving Customer Support](https://www.zenoti.com/blog/improving-customer-support) — At Zenoti, our goal is that you don’t need to contact Customer Support. But, if you do, we’ll do everything we can to provide you with an Effortless Experience. We’re happy to announce a new, incredibly convenient and effective way to engage with our Support Reps. When you log into your Zenoti account – you’ll […]
- [Book Appointments …. Fast](https://www.zenoti.com/blog/book-appointments-fast) — Whether your customers call you or visit your front desk to book appointments, you don’t want to keep customers waiting to book their appointments. Zenoti (formerly ManageMySpa’s) scheduler helps you serve your customers fast. Our appointment book is as flexible as it is easy to use, key features include: Real-time updates so that all front […]
- [6 Ways To Fill An Empty Schedule](https://www.zenoti.com/blog/6-ways-to-fill-an-empty-schedule) — It’s every spa and salon’s nightmare – an empty schedule. Not only are you not bringing in revenue, but low employee and room utilization mean you’re burning cash by the hour. Check out some of our ideas on how to fill an empty schedule. 1. Target customers that are due for their appointment Pull a […]
- [The Right Information At Your Fingertips](https://www.zenoti.com/blog/the-right-information-at-your-fingertips) — Keep it simple, or have an arsenal of information at your fingertips. With our appointment book, you decide exactly what should be displayed directly in the scheduler’s appointment blocks as well as in the tooltips. Hover over any appointment block for further details in a tooltip. This is customizable as well! You can choose from […]
- [Easily Manage Services With Processing Times & Multiple Steps](https://www.zenoti.com/blog/easily-manage-services-with-processing-times-multiple-steps) — Your spa, salon or medi-spa probably offers services that include multiple steps, or segments, that are shared between multiple service providers. For example, a Hair Color service typically combines a wash + dry + color + processing time + wash + dry. Zenoti (formerly ManageMySpa) makes the process of booking and assigning each of these […]
- [End-Of-Day Closing: A Critical Step To Accurate Financial Data And Mitigating Theft](https://www.zenoti.com/blog/end-of-day-closing-a-critical-step-to-accurate-financial-data-and-mitigating-theft) — To some it sounds like a no-brainer and to others it seems like an overwhelming task. Your end-of-day closing process is critical to maintain accurate financial data and mitigate employee theft. End-of-day closing refers to the process of your staff recording collections from cash, checks, and credit card payments. And, ensuring the collection maps to […]
- [Appointment Requests Or Online Bookings. Which One Makes Sense For Your Business?](https://www.zenoti.com/blog/appointment-requests-or-online-bookings-which-one-makes-sense-for-your-business) — If you use Zenoti’s (formerly ManageMySpa) webstore, you can choose to either accept appointment requests from customers online, or allow customers to book an appointment directly from your website. If you allow customers to directly book their appointment, you essentially allow the customer to do all the work for you! The customer browses your services […]
- [Your Customers Request For Specific Stylists. How Do You Take Action?](https://www.zenoti.com/blog/your-customers-request-for-specific-stylists-how-do-you-take-action) — When a customer inquires about a specific stylist, it’s your job to ensure that you honor their request. This means that your front desk should not reassign that appointment to a different stylist at a later time. While booking the appointment through salon appointment book, it’s easy to capture whether a specific stylist was requested. […]
- [BlueWater Day Spa Launches Online Booking & A Mobile App For Customers](https://www.zenoti.com/blog/bluewater-day-spa-launches-online-booking-a-mobile-app-for-customers) — Customer online booking is a great way to boost customer satisfaction. This is what BlueWater Day Spa discovered after going online. Located in Capitol Hills, Philippines, BlueWater launched their webstore and mobile app for customers, both fully customized and functional in just over a week. BlueWater Day Spa chose Zenoti’s webstore and mobile app for […]
- [The Best Thing Since Sliced Bread – Online Booking For Your Spa Or Salon](https://www.zenoti.com/blog/the-best-thing-since-sliced-bread-online-booking-for-your-spa-or-salon) — Online booking isn’t new, but certainly an increasingly powerful tool for spas and salons. If you don’t already allow customers to book appointments online then this is a must read article for you.

## Innergize
- [5 revenue strategies Aveda salons are using right now](https://www.zenoti.com/blog/5-revenue-strategies-aveda-salons-using-right-now) — At Innergize 2025, Willo Salons owner Sarina Paulson, Zenoti's Mike Nass (who also owns a chain of Aveda salons), and Zenoti VP of Business Development Kristen Hanson shared five strategies driving real results for Aveda salons – from booking links that generate revenue at 1:00 a.m. to AI tools that never forget to upsell.
- [Win the talent war: How Zenoti helps you retain top performers](https://www.zenoti.com/blog/win-the-talent-war-how-zenoti-helps-you-retain-top-performers) — At Innergize, product manager Nikita Nain and trainer Stefanie Caruso shared practical strategies for retaining top providers. From the myZen app to smart priority booking and provider-first deep links, they did a walk-through of tools that help beauty and wellness service providers work smarter and earn more.
- [Evolving Innergize: Strategic insights from campaign leadership](https://www.zenoti.com/blog/evolving-innergize-strategic-insights-from-campaign-leadership) — Zenoti’s iterative innovation took center stage at our 2025 flagship event, visible in every refined touchpoint and sharper story. From strategy to execution, the campaign united teams and partners around a cohesive, customer-first narrative. As campaign manager, Tapsi Bansal saw momentum compound, proving Zenoti is redefining growth through deliberate, continuous improvement everywhere. Let’s hear from Tapsi.
- [5 ways Zenoti helps you scale with memberships](https://www.zenoti.com/blog/5-ways-zenoti-helps-you-scale-with-memberships) — Here’s your front-row seat to the Innovate with Zenoti session by Priyanka Saxena, Senior Manager of Product Management and Michael Simonelli, Training Manager. Get their top tips on using the platform to run membership programs that foster client loyalty and activate recurring revenue.
- [Top 10 uses for Zeenie, your salon and spa AI assistant](https://www.zenoti.com/blog/zeenie-salon-and-spa-ai-assistant-top-10-uses) — What if you could onboard new staff in a fraction of the time and get instant business insights without spreadsheets? At this year’s Innergize conference, Zenoti product experts Sunayana Reddy and Michael Simonelli revealed how Zeenie – the AI-powered assistant built for salons and spas – is making this possible. Here are 10 ways to put Zeenie to work, with a handy infographic.
- [Innergize your business: Tech-forward strategies for scaling success in medical aesthetics](https://www.zenoti.com/blog/tech-strategies-for-scaling-your-medspa) — At Innergize 2025, Preston Leslie of Zenoti sat down with Anne Marie Goodhart of Cosmetic Physician Partners and Jared Collins of OVME to uncover tech strategies for scaling medspas. Here we present their expert advice on streamlining operations and improving client experiences.
- [Innergize your business: Essential strategies to accelerate growth in beauty and wellness](https://www.zenoti.com/blog/from-zenoti-experts-strategies-to-accelerate-business-growth-in-beauty-and-wellness) — Own or operate a salon, spa, medspa, or barbershop and looking to improve your bottom line? Here’s intel to help you thrive from Zenoti’s Sampath Thodupunuri (Senior VP of Product Management) and Nikita Nain (Lead Product Manager).
- [Innergize your business: How AI adopters are crushing goals](https://www.zenoti.com/blog/innergize-your-business-how-ai-adopters-are-crushing-goals) — Real people discuss artificial intelligence in play at their beauty and wellness businesses. Let’s hear from Beth Alden (Foxy Box HQ), Brian Taniyama (Skin Laundry), and Shalene Smith (Lunatic Fringe).
- [Innergize your business: Smarter marketing and lead management with AI](https://www.zenoti.com/blog/innergize-your-business-smarter-marketing-and-lead-management-with-ai) — Missed Innergize 2025 or want a refresher? Here’s the first in a series of posts recapping session highlights and key takeaways from Zenoti’s transformative conference. Read on for essential intel from product experts Sunayana Reddy and Balakrishna Narayanan on two AI Workforce agents helping salons, spas, medspas, and fitness businesses acquire and retain guests with less effort.

## Inside Zenoti
- [Inside Zenoti: Fostering psychological safety](https://www.zenoti.com/blog/inside-zenoti-fostering-psychological-safety) — What does it take for a team to feel included, engaged, and eager to contribute? Read on for insights from a recent webinar.
- [Finding greatness at Zenoti](https://www.zenoti.com/blog/finding-greatness-at-zenoti) — Meet Saniya Husain, Project Manager at Zenoti. She is an avid reader, and have been fortunate to explore differect aspects of her personality at Zenoti. Read more about what she has to say.
- [Kicking off 2020: Zenotians gather to celebrate “Feel good. Find great.”](https://www.zenoti.com/blog/kicking-off-2020-zenotians-gather-to-celebrate-feel-good-find-great) — Last week, many Zenotians from around the world had the privilege of gathering together to celebrate the launching of Zenoti’s new brand and mission of “Feel Good. Find Great.”
- [Meet Svati Patangay, Chief Wellness Officer](https://www.zenoti.com/blog/wellness-at-zenoti-meet-svati-patangay-chief-wellness-officer) — We’re excited to introduce you to our Chief Wellness Officer, Svati Patangay, as she shares her vision for empowerment through holistic wellness at Zenoti and beyond.
- [Meet Zenoti’s new VP of Customer Success](https://www.zenoti.com/blog/meet-zenotis-new-vp-of-customer-success) — Michael Meulemans joined Zenoti as the new vice president of Customer Success in May. We sat down with him to learn more about his background, how he envisions customer success and his first priority in his new role. 1. We’re thrilled to have you on board. Tell us a little bit about yourself and your […]

## Product and Feature Updates
- [Best booking app for barbers 2026: Top 8 options reviewed](https://www.zenoti.com/blog/best-barber-booking-apps) — We review the 8 best booking apps for barbers: walk-in queue management, online scheduling, commission tracking, and pricing compared.
- [Your team’s group chat isn’t a communication system. Here’s what is.](https://www.zenoti.com/blog/zenchat-salon-communication-system) — Your team’s WhatsApp group is a mess – and it’s not your team’s fault. Group chats were never built to run a salon. Here’s what a real communication system looks like, and why it changes everything from guest data security to staff accountability.
- [Payroll day at a multi-location salon doesn't have to be a multi-day event](https://www.zenoti.com/blog/payroll-multi-location-salon-not-a-multi-day-event) — Multi-location payroll isn't just twice the work. It's exponentially more complex. Different commission structures, disconnected systems, and manual reconciliation across locations can easily consume an entire week. Here's what changes when scheduling, leave, and payroll are connected inside a single platform.
- [Salon chargebacks: Manual headaches vs. AI-driven efficiency](https://www.zenoti.com/blog/salon-chargebacks-manual-headaches-vs-ai-driven-efficiency) — A $450 color correction gets disputed, and you already know you'll never see that money again because the process of proving it is buried across your POS, email, and a filing cabinet. Most salon owners don't fight chargebacks because it's genuinely not worth the hours it takes. AI is changing that math entirely.
- [The add-on your guest would have said yes to (if anyone had asked)  ](https://www.zenoti.com/blog/the-add-on-your-guest-would-have-said-yes-to) — Most salons aren't losing upsell revenue because guests say no. They're losing it because nobody asks. Sunayana Reddy, Director of Product Marketing, explores how AI-driven add-on recommendations are delivering a 25% upsell success rate across 3,500+ locations.
- [What really happens to a cancellation at a salon that uses AI](https://www.zenoti.com/blog/what-really-happens-to-a-cancellation-at-a-salon-that-uses-ai) — You're mid-color correction when your receptionist calls out a cancellation. By the time you look up, the slot's already forgotten, and the guest is probably booking somewhere else. What if that cancellation got handled in seconds, not days? Here's what really happens when AI steps in, and why 1 in 5 cancelled appointments get rebooked on the spot.
- [Why every call to your salon should auto-create a lead  ](https://www.zenoti.com/blog/why-every-call-to-your-salon-should-auto-create-a-lead) — Every missed call is a potential booking lost. Zenoti's HyperConnect automatically creates a lead record from every inbound call, answered or missed, so your team can follow up and convert. Salons that act on call intelligence see up to 15% more revenue per year.
- [What a caller ID pop with full guest profile means for your front desk](https://www.zenoti.com/blog/what-a-caller-id-pop-with-full-guest-profile-means-for-your-front-desk) — Every call to your salon or medspa starts cold when your front desk has no guest context. Zenoti's HyperConnect (AI Concierge) changes that with a caller ID pop that surfaces full guest profiles, including visit history, preferences, spend, and reviews, before the phone is even answered. See how that works in practice.
- [Salon Call Conversion Rate: What It Is, How to Track It, and What Good Looks Like](https://www.zenoti.com/blog/how-to-measure-your-salon-call-conversion-rate) — You track rebooking rates and retail conversion, but do you know how many calls actually turn into appointments? Your call conversion rate might be the most important metric you've never measured. Here's what it is, why it matters, and how to finally start tracking it.
- [5 ways Zenoti's new staff scheduling is built for salon and spa managers](https://www.zenoti.com/blog/5-ways-zenotis-new-staff-scheduling-is-built-for-salon-and-spa-managers) — How do beauty and wellness managers actually build schedules? That question drove a ground-up rethink of the employee scheduling experience - from bulk actions and draft workflows to cross-center visibility and built-in PTO tracking. Here are five changes worth knowing about.
- [6 inventory moves you’re not thinking about – but should be](https://www.zenoti.com/blog/zenoti-inventory-features-helping-compliance-and-revenue-growth) — Inventory management doesn’t have to be a chore. When you look beyond counting bottles, it becomes a powerful revenue driver. Zenoti inventory features do more than track stock – they protect your bottom line, boost retail sales, and adapt to your wellness business’s unique needs. Here we highlight six features, with key insights from R. Sankara Narayanan, manager of product management at Zenoti.
- [From hours to minutes: How Zenoti Integrated Payroll simplifies multi-location management](https://www.zenoti.com/blog/from-hours-to-minutes-how-zenoti-integrated-payroll-simplifies-multi-location-management) — Learn how health concierge service Modwella slashed payroll time by 65%. Thanks to Shivani Salhotra, our senior product marketing manager, for sharing why Zenoti’s payroll solution works for beauty and wellness businesses.
- [Zenoti makes the holidays happier for medspas and their clients](https://www.zenoti.com/blog/zenoti-makes-the-holidays-happier-for-medspas-and-their-clients) — The impact of Buy Now, Pay Later (BNPL) on medspa revenue? Average ticket values are 30% higher and 70% of patients spend more on treatments. Learn more and get essential intel on how Zenoti helps medspas offer BNPL.
- [Product expert Shivani Salhotra on turning credit card fees into savings](https://www.zenoti.com/blog/product-expert-shivani-salhotra-on-turning-credit-card-fees-into-savings) — Learn how Zenoti Surcharge helps beauty and wellness businesses offset credit card processing fees to save money while providing guests with a modern experience.
- [3 reasons for spas and salons to automate group booking](https://www.zenoti.com/blog/3-reasons-for-spas-and-salons-to-automate-group-booking) — Group bookings should be easy. Here’s how a software platform should handle group booking and the related payment processing.
- [January product update: New ways to grow your business and elevate your customer experience](https://www.zenoti.com/blog/january-product-update-new-ways-to-grow-your-business-and-elevate-your-customer-experience) — We’re excited to share the Zenoti January 2020 product update with you all! These updates are live today, and there are some great features in this release designed to help grow your business, while providing your guests with a great experience in the new year! Adjust Memberships: Sometimes, things change. We get that. With this […]
- [September 2018 product update:  What’s new in your Zenoti software](https://www.zenoti.com/blog/september-product-update-whats-new-in-your-zenoti-software-2) — The September product update includes improvements to the employee module, gift cards, online booking, digital forms, Zenoti Mobile and more. Employees Clone and Create New Employee Records Salons and spas tend to have significant churn and new hires. To speed the process of creating new employee profiles, we’ve created the ability to clone profiles. When […]
- [November product update: New ways to grow your business and elevate your customer experience this holiday season](https://www.zenoti.com/blog/november-product-update-new-ways-to-grow-your-business-and-elevate-your-customer-experience-this-holiday-season) — We’re excited to share the Zenoti November 2019 product update with you all. It goes live today!
- [September 2019 product update: What’s new in your Zenoti software](https://www.zenoti.com/blog/september-product-update-whats-new-in-your-zenoti-software) — The September ’19 product update includes improvements in the Appointment Book, Online booking, Zenoti Mobile and more. Appointment Book View No-Shows and Canceled Appointments with a Single Click At times, if your business charges a no-show or a cancellation fee, guests may ask why they were charged this amount. Or, guests may come in for […]
- [July product update: What’s new in your Zenoti software](https://www.zenoti.com/blog/july-product-update-whats-new-in-your-zenoti-software-2) — The July product update includes an exciting set of new features and enhancements in almost all modules across Zenoti. Appointment Book Define the Order of Services in an Appointment Often services should be performed in a specific order, for example, a color before cut or massage before facial. Earlier, Zenoti defined the order for you […]
- [May product update: What’s new in your Zenoti software](https://www.zenoti.com/blog/may-product-update-whats-new-in-your-zenoti-software) — The May product update includes a host of new features and enhancements. The update brings in new look and feel of Appointment Book, improved guest feedback feature, enhancements to Memberships, Webstore and more. Appointment Book New Appointment Book Look and Feel We have replaced the bright colors on the Appointment Book with subtle colors. These […]
- [March product update: What’s new in your Zenoti software](https://www.zenoti.com/blog/march-product-update-whats-new-in-your-zenoti-software) — The March product update includes a host of new features and enhancements. The update includes improvements to Zenoti Go, Connect, Memberships, Zenoti Mobile, Webstore, and more. Zenoti Go Guest Checkout Made Easy with Auto-Pay* *This feature is coming soon ‍Guests can set up auto-pay for their appointment via the customer mobile app. The guest simply […]
- [January product update: What’s new in your Zenoti software](https://www.zenoti.com/blog/january-product-update-whats-new-in-your-zenoti-software) — The January product update includes a host of new features and enhancements touching almost all the modules of Zenoti.
- [December product update:  What’s new in your Zenoti software](https://www.zenoti.com/blog/december-product-update-whats-new-in-your-zenoti-software) — The Zenoti December product update includes features such as Connect for business texting and invoice logs with improvements to the existing features.
- [November product update:  What’s new in your Zenoti software](https://www.zenoti.com/blog/november-product-update-whats-new-in-your-zenoti-software) — The November product update includes improvements to the Appointment Book, Guest and Employee Management modules, Zenoti Mobile and more.
- [August product update:  What’s new in your Zenoti software](https://www.zenoti.com/blog/august-product-update-whats-new-in-your-zenoti-software) — Zenoti August product update includes improvements to the appointment book, marketing, new KPIs and appointment analysis dashboards, and more.
- [July product update: What’s new in your Zenoti software](https://www.zenoti.com/blog/july-product-update-whats-new-in-your-zenoti-software) — The Zenoti July product update includes changes to the front desk experience with gift cards, new target segmentsand more.
- [June product update: What’s new in your Zenoti software](https://www.zenoti.com/blog/june-product-update-whats-new-in-your-zenoti-software) — The Zenoti June product update includes changes to geofencing capabilities, custom forms, webstore and more.
- [New enhancements this May](https://www.zenoti.com/blog/new-enhancements-this-may) — The May 2018 Zenoti product update includes changes to geofencing capabilities, a cash-back option on card payments, petty cash transactions syncing to Xero and more. Zenoti Mobile Geofencing is Now Available for Android Users Geofencing allows you to create a virtual boundary around your business that’s recognized by Zenoti Mobile. Access to the features of […]
- [New enhancements in April 2018](https://www.zenoti.com/blog/new-enhancements-this-april-2) — Your Zenoti April product upgrade is here. Learn about changes to forms and packages, along with links to support articles. Appointment Book New Alert Shows when Intake Form is Not Complete If guests book an appointment when their intake form (Guest Custom Data Form) is incomplete, the appointment block shows an icon to alert the […]
- [New enhancements in March 2018](https://www.zenoti.com/blog/new-enhancements-this-march-2) — The Zenoti software update for March 2018 includes the following product upgrades. Zenoti Customer Mobile App Guest’s Easy Pay Experience The Customer Mobile App is now part of a new customer experience called Zenoti Go. With this update, guests can make a direct payment from their mobile devices after the service. Note: The Zenoti Go […]
- [New enhancements in February 2018](https://www.zenoti.com/blog/new-enhancements-this-february-3) — Appointment Book Add Product and Service Sales in a Group Bill You can now add retail (products) and services to a guest’s individual invoice when they are part of a Group bill, without having to navigate to the individual invoice. You’ll now see a tab for Products and Services on the Group Bill. Add Cash […]
- [The new and improved mobile app for your customers](https://www.zenoti.com/blog/the-new-and-improved-mobile-app-for-your-customers) — We’ve just released a newly designed mobile app for your guests. What’s so great about it, and why should you check it out? So often, spas and salons invest in building a mobile app for their customers, mainly to enable convenient bookings, and perhaps also to engage guests between visits. But in reality, after they […]
- [New enhancements this October](https://www.zenoti.com/blog/new-enhancements-this-october) — APPOINTMENT BOOK Quickly identify block out times that are “bookable” With the new release, we’ve added enhancements to block out times. Block out times are used for things like staff breaks. You can now define block out times as ‘bookable’, which indicates that if a guest requests that time for an appointment, you can override […]
- [New enhancements in September 2017](https://www.zenoti.com/blog/new-enhancements-this-september-2) — Appointment Book Quickly reassign appointments to a new provider If a service provider does not come into work for the day, the front desk must reassign all the provider’s appointments to another provider to ensure smooth flow of business. Earlier, this process was manual and made it tedious and time-consuming. With this upgrade, the front […]
- [Announcing a new mobile app for your staff](https://www.zenoti.com/blog/announcing-a-new-mobile-app-for-your-staff) — We’re excited to launch a new and improved mobile version of salon management app for your employees. We’ve updated the app with a beautiful new look and feel, an improved user experience, and added more functionality. Key features of this new app include: Restrict access to the app for added security We’ve included geo-fencing in […]
- [New enhancements this August](https://www.zenoti.com/blog/new-enhancements-this-august) — The August upgrade is scheduled for the night of August 8th. We’re very excited to launch a new and improved Analytics solution and mobile app for your employees. These are applications we’ve been working on for months, and the end result is amazing. Read on for details on this month’s upgrade. ADMINISTRATION Keep your referral […]
- [New enhancements this June](https://www.zenoti.com/blog/new-enhancements-this-june) — Zenoti salon and spa software announces new enhancements in appointment book, integrations and memberships
- [New enhancements in April 2017](https://www.zenoti.com/blog/new-enhancements-this-april) — Your Zenoti account was upgraded on April 25. Here’s what’s new. APPOINTMENT BOOK NEW APPOINTMENT BOOKING WIZARD NOW IN BETA The soon-to-be released booking wizard will transform how your front desk or call center books appointments. In an industry first, Zenoti’s booking wizard uses built-in intelligence that incorporates best practices and business rules to improve […]
- [New enhancements in March 2017](https://www.zenoti.com/blog/new-enhancements-this-march) — Your Zenoti account was upgraded on March 15. Here’s what’s new. Appointment Book DEMAND PRICING AVAILABLE FOR SERVICES BOOKED DURING PEAK PERIODS If a review of your data or customer behavior shows a pattern of demand for certain services on certain days, you can now set up a demand pricing strategy to maximize revenue during […]
- [New enhancements this December](https://www.zenoti.com/blog/new-enhancements-this-december) — Your Zenoti account was upgraded on December 6. Here’s what’s new. INTRODUCING THE NEW REPORTS TAB: YOUR ONE-STOP FOR ALL REPORTS You now have a single dashboard to access all your reports. Zenoti has over 400 reports that spread across every aspect of your business. The challenge is getting quick access to the subset of […]
- [New enhancements this November](https://www.zenoti.com/blog/new-enhancements-this-november) — Your Zenoti account was upgraded on November 3. Here’s what’s new. MANAGE SUSPENDED MEMBERSHIPS WITH EASE Access all suspended memberships from the newly added Suspended Membership Report. View it from Admin > Reports > Memberships > Suspended. You’re now able to perform actions directly from the report, without the need to navigate to the guest […]
- [New enhancements in September 2016](https://www.zenoti.com/blog/new-enhancements-this-september) — Your Zenoti account was upgraded on September 28. Here’s what’s new. FASTER CHECK-INS AT AIRPORT SPAS Running a spa at the airport? You can now capture guest details by scanning the guest’s boarding pass. Zenoti uses the barcode on the boarding pass to create a guest profile or add details to an existing guest profile. […]
- [6 powerful enhancements this August](https://www.zenoti.com/blog/6-powerful-enhancements-this-august) — Your Zenoti account was upgraded on August 30. Here’s what’s new.
- [Your July upgrade is here](https://www.zenoti.com/blog/your-july-upgrade-is-here) — Your Zenoti account was upgraded on July 19. Here’s what’s new. APPOINTMENT BOOK & POS SUPPORT FOR MULTIPLE CASH REGISTERS Managing multiple cash registers? Zenoti automatically tracks transactions in each register, and reports them that way. You’ll know exactly how much you collected at each register. This make day closure easy, because you’ll save the […]
- [Your May upgrade is here](https://www.zenoti.com/blog/your-may-upgrade-is-here) — Your Zenoti account was upgraded on May 24. Here’s what’s new. APPOINTMENT BOOK & POS GUESTS CAN PAY FOR FRIENDS AND FAMILY Allow guests to pay for friends and family, even when they are not at the center. For example, a daughter can charge her visit to her mother’s credit card on file. The guest […]
- [Your April upgrade is here](https://www.zenoti.com/blog/your-april-upgrade-is-here-2) — Your Zenoti account was upgraded on April 19. Here’s what’s new. APPOINTMENT BOOK & POS MAXIMIZE YOUR INVESTMENTS ON EQUIPMENT Equipment is a capital cost to your business. Zenoti ensures you get maximum value from your equipment. Manage equipment similar to how you use rooms in the system.Associate an equipment with a service, and the […]
- [Your March upgrade is here](https://www.zenoti.com/blog/your-march-upgrade-is-here) — Your Zenoti account was upgraded on March 8. Here’s what’s new. INTEGRATIONS AUTOMATED APPOINTMENT CONFIRMATIONS WITH 2-WAY TEXTS (SMS) Is your front-desk spending hours calling to confirm appointments, only to reach voicemail more times than not? Ease the workload with text based confirmations.Zenoti will send a text (SMS) based appointment confirmation request the day before […]
- [Your February upgrade is here](https://www.zenoti.com/blog/your-february-upgrade-is-here) — Your Zenoti account was upgraded on January 27. Here’s what’s new. APPOINTMENT BOOK & POS STAY CONNECTED WITH GUESTS BEFORE AND AFTER THEIR APPOINTMENT It is now easy for your front desk to remind guests of upcoming appointments, and follow up with them after the service. Track if service reminders, after-care texts and emails were […]
- [Your January spa salon software upgrade is here](https://www.zenoti.com/blog/your-january-spa-salon-software-upgrade-is-here) — Your Zenoti account was upgraded with the latest features on January 5. We’ve added exciting enhancements in Employee Management, Memberships, and Reporting. Here’s what’s new. APPOINTMENT BOOK & POS PRINT EMPLOYEE MONTHLY SCHEDULES Print out an employee’s entire month’s schedule in an easy-to-read calendar format that shows work hours and days off. Please note that […]
- [Your December upgrade is here](https://www.zenoti.com/blog/your-december-upgrade-is-here) — Your Zenoti account was upgraded with the latest features on December 10. We’ve made exciting enhancements in Employee Management, Memberships, and Reporting. Here’s what’s new. APPOINTMENT BOOK & POS ADJUST PREPAID AND GIFT CARD BALANCES For a guest that has an unsatisfactory experience, some spas and salons will award the guest a nominal dollar amount […]
- [Your November upgrade is here](https://www.zenoti.com/blog/your-november-upgrade-is-here) — Your Zenoti account was upgraded with the latest features on November 4. We’ve made exciting enhancements to the Appointment Book, Webstore and Memberships. Here’s what’s new. APPOINTMENT BOOK & POS REVIEW ONLINE BOOKINGS IN THE APPOINTMENT BOOK Online bookings bring significant benefits for your staff and clients. However, on busy days, where you want to […]
- [Your October upgrade is here](https://www.zenoti.com/blog/your-october-upgrade-is-here) — Your Zenoti account was upgraded with the latest features on October 15. It’s our first release under our new brand name. In case you missed it, you can read about it here. We’ve got an exciting line up of enhancements in Appointment Book, Memberships and Employee Management. Let’s get straight into what’s new. APPOINTMENT BOOK […]
- [New updates this June](https://www.zenoti.com/blog/new-updates-this-june) — Our June upgrade includes many exciting enhancements. As always, our support team is available to provide more information, answer questions and take feedback. A NEW LOOK You’ll notice significant changes to our UI in the appointment book, admin screens and reports. Changes include a new color theme and fonts, which are intended to enhance the […]
- [New updates this April](https://www.zenoti.com/blog/new-updates-this-april) — Your Zenoti account will be upgraded on April 7th. We schedule maintenance at night, so your daily operations are not disturbed. View your scheduled downtime here. The April upgrade includes enhancements to responsive design, Xero integration, time-based discounts, and more. Responsive Design & Online Store Responsive Design for your website and online store is critical, […]
- [New updates this February](https://www.zenoti.com/blog/new-updates-this-february) — Your Zenoti account was upgraded on February 10th. We schedule maintenance hours to occur at night, so as not to disturb your daily operations. The February upgrade includes exciting enhancements in the appointment book, updated integration with QuickBooks, updates to the POS, administrative capabilities and much more. Appointment Book ATTENTION! If you are still using […]
- [New updates this January](https://www.zenoti.com/blog/new-updates-this-january) — Your Zenoti account was upgraded on January 7th with enhancements around gift cards, tips and inventory audits. Gift Cards Key enhancements in the area of gift cards allows you to better manage and support your customers: Your customers can use gift cards to pay for products and memberships in addition to services and packages. Combine […]
- [New updates this December](https://www.zenoti.com/blog/new-updates-this-december) — Your Zenoti (formerly ManageMySpa) account was upgraded with the latest features on December 2nd. We’ve added powerful features like the ability to include retail products as part of a package, or as a pre-requisite to a package, support for sophisticated discount programs, the ability to enforce end of day register closure, a new tier based […]
- [It’s time for the October upgrade](https://www.zenoti.com/blog/its-time-for-the-october-upgrade) — Your Zenoti (formerly ManageMySpa) account was upgraded with the latest features on Oct 28th. Find out what’s new in this upgrade. Webstore & Mobile Apps Add Shipping Address & Charges For Online Purchases Allow customers to add a shipping address and calculate shipping cost for online purchases. Shipping charges are calculated based on the shipping […]
- [What’s new with your Zenoti account](https://www.zenoti.com/blog/whats-new-with-your-zenoti-account) — Your Zenoti (formerly ManageMySpa) account was upgraded with the latest features. With this upgrade, we bring new features that will enhance your customers’ experience online as well as at your center. Webstore enhancements like SEO capabilities, new cross-sell opportunities, support for service and product variants and customized URL for your webstore takes you a step […]
- [It’s time for the August upgrade](https://www.zenoti.com/blog/its-time-for-the-august-upgrade) — Your Zenoti (formerly ManageMySpa) account is upgraded with the latest features on August 20th. Read on to find out what’s new in this upgrade. Appointment Book & POS New And Faster Appointment Book We’ve made a number of improvements in our appointment book, with a much faster experience. Expect to see the following changes: 3x […]
- [March upgrade is here](https://www.zenoti.com/blog/march-upgrade-is-here) — ADMINISTRATION New Alert – Member has not accepted T&C This alert is emailed to the recipients you specify if a new member has not accepted your Terms & Conditions. The email will list out all new members, from the last 7 days.To see a complete list of members that have not accepted the terms and […]
- [Our mobile apps work on a variety of mobile devices – a lot of them](https://www.zenoti.com/blog/our-mobile-apps-work-on-a-variety-of-mobile-devices-a-lot-of-them) — Our dev team at Zenoti is committed to creating the most innovative mobile solution any spa or salon could want. With 4 unique mobile apps, one for your customers, one for managers, an app for your employees and an app for use on tablets for in-store promotion – we have to make sure the technology […]
- [January’s upgrade is here](https://www.zenoti.com/blog/januarys-upgrade-is-here) — On January 29th, you’ll see new features in your account. Read on to see what’s changed. Administration Tags Tags are used to group guests, services, products, employees, packages or memberships based on some criteria. For example, you could create and then tag appropriate guests “Elite”. You can then pull all guests with this tag when […]
- [December’s upgrade](https://www.zenoti.com/blog/decembers-upgrade) — Appointment Book & POS Further customize the appointment book with new features: Define time intervals for appointments – i.e. a 5 minute interval would allow you to book appointments at 9:00, 9:05, 9:10, 9:15 etc… Zoom allows you to zoom into specific areas of the scheduler, which is useful if you are using small time […]
- [September’s upgrade is live](https://www.zenoti.com/blog/septembers-upgrade-is-live) — APPOINTMENT BOOK & POS Package Redemption Add services to active series and custom packages directly from the appointment book. When booking an appointment for a guest, you will now see an “Active Packages” link in the guest and appointment details panel in the lower half of the appointment book. You can also track the visit […]
- [July upgrade is live!](https://www.zenoti.com/blog/july-upgrade-is-live) — Appointment Book & POS Track Tips Through the System Enable the setting at the org level to allow tip amounts to be entered in the POS. End of day closing honors tips separately. Printed Package Balance for Customer Visibility You can now print the balance for series packages directly on the customer receipt. This enables […]
- [June upgrade is live!](https://www.zenoti.com/blog/june-upgrade-is-live) — APPOINTMENT BOOK Filter for rooms based on availability and by service. You can now map rooms to specific services, so that rooms can be booked only for specific services. When booking an appointment, the rooms drop-down will show only those rooms which are available and mapped to the service you’ve selected. Admin For our India-based […]
- [Feature updates in Zenoti – April 2013](https://www.zenoti.com/blog/feature-updates-in-zenoti-april-2013) — We updated your system with new features and enhancements. Most visible will be updates to the UI. We’ve updated elements for consistency and readability.
- [Must-see features and a price change](https://www.zenoti.com/blog/must-see-features-a-price-change) — In this issue, we’ve got a few announcements, a quick look at three powerful features that you might be overlooking, and a price adjustment we’re sure you’ll like! Get the Latest in Inventory Management In January, your Zenoti account was upgraded to an improved set of inventory capabilities that address the demanding needs of ordering […]
- [Feature updates in Zenoti – Jan 2013](https://www.zenoti.com/blog/feature-updates-in-zenoti-jan-2013) — At midnight On Jan 16th, your system was upgraded with updates and additions to the inventory capabilities – INVENTORY Additional Info Across All Inventory Pages
- [Feature updates in Zenoti – November 2012](https://www.zenoti.com/blog/feature-updates-in-zenoti-nov-2012) — ADMIN SMS Balances Update – SMS’s are now purchased for the whole organziation, rather than per center. This streamlines purchases and administration for you.
- [Feature updates in Zenoti – Oct 2012](https://www.zenoti.com/blog/feature-updates-in-zenoti-oct-2012) — Want to create a special package for a guest as per her specific needs since the standard packages are not adequate? Front office can now create custom packages for guests ‘on-the-fly’.
- [New features in Zenoti now live](https://www.zenoti.com/blog/new-features-in-zenoti-now-live) — On August 28th, we rolled out many new features and updates to the Zenoti (formerly ManageMySpa) software. Changes run across each module ranging from integration with social media like Facebook and Twitter, more efficient Tally exports, changes to inventory reports, appointment book updates and a number of additions to administration. It’s critical that your management […]
- [Feature updates in Zenoti – August 2012](https://www.zenoti.com/blog/feature-updates-in-zenoti-august-2012) — Appointment book: Use Different Service Prices Based on the Room of Service ‍Charge a premium price for services delivered in certain rooms. Enter a scaling factor for each service in a particular room and the price on the billing screen will adjust automatically.‍ Loyalty: Share feedback on Facebook and Twitter‍ Guests can now give you […]
- [Feature updates in Zenoti – June 2012](https://www.zenoti.com/blog/feature-updates-in-zenoti-june-2012) — Appointment book: Recurring Appointments Have a situation where a service needs to be booked multiple times across weeks or months for a guest? Such as series packages with multiple sittings or a facial service which needs to be repeated every month? Zenoti (formerly ManageMySpa) now provides you the capability to create recurring appointments with ease. […]
- [Launching – Sales Management Module](https://www.zenoti.com/blog/launching-sales-management-module) — Even more ways to increase your revenue! Now, in Zenoti (formerly ManageMySpa) with introduction of new Sales Management module you can track every sales opportunity. While you track the value of sales opportunities, you can also define follow up dates to ensure you are not missing out on any key follow ups to sell memberships, […]
- [New enhancements in February 2018](https://www.zenoti.com/blog/new-enhancements-this-february) — Appointment Book Add Product and Service Sales in a Group Bill You can now add retail (products) and services to a guest’s individual invoice when they are part of a Group bill, without having to navigate to the individual invoice. You’ll now see a tab for Products and Services on the Group Bill. Read the […]

## Technology
- [Zenoti product expert Sunayana Reddy breaks down the benefits of an AI-powered phone line for salons, spas, and medspas](https://www.zenoti.com/blog/an-ai-powered-phone-line-does-my-salon-spa-or-medspa-need-it-what-am-i-missing-without-it) — Learn how AI phone lines, like HyperConnect from Zenoti, can help your business turn calls into revenue opportunities. Get a first look at essential dashboards and reports.
- [Give your hair salon a glow-up: 5 strategies worth knowing](https://www.zenoti.com/blog/give-your-hair-salon-a-glow-up-5-strategies-worth-knowing) — Want your salon to thrive? “Value is money,” says Van Council of Van Michael Salons. Discover 5 bold strategies to elevate your business and wow clients.
- [Only on Zenoti: How to create a receptionless salon or spa – and why it’s good for business](https://www.zenoti.com/blog/only-on-zenoti-how-to-create-a-receptionless-salon-or-spa-and-why-its-good-for-business) — When salons and spas go receptionless, they improve efficiency and enhance the guest experience. See how you can do it and why guests love it.
- [Only on Zenoti: How online booking can drive visits and revenue](https://www.zenoti.com/blog/only-on-zenoti-how-online-booking-can-drive-visits-and-revenue) — See how to wow guests, optimize your appointment book, and drive revenue with an online booking tool that does more than just online booking.
- [Only on Zenoti: Centralized microtargeting that converts](https://www.zenoti.com/blog/only-on-zenoti-centralized-microtargeting-that-converts) — With microtargeting, you can personalize marketing campaigns by segmenting data, and get the right message to the right demographic. Here’s how.
- [How to Bring ‘Em Back to Your Salon or Spa Safely with Touchless Technology](https://www.zenoti.com/blog/how-to-bring-em-back-to-your-salon-or-spa-safely-with-touchless-technology) — We are committed to helping salons and spas through the COVID-19 crisis. We want to see strong recoveries driven by smart strategies.
- [Using Before-and-After Pictures in Zenoti](https://www.zenoti.com/blog/using-before-and-after-pictures-in-zenoti) — One of the best ways to build spa customer loyalty among medical spa guests is by helping them achieve their treatment goals. But when treatments take weeks or months to achieve significant results, it’s particularly important for customers to see tangible proof of their progress. That’s where before-and-after pictures come in. ‍When used effectively, before-and-after […]
- [Building Cloud Software: Do You Have the DNA?](https://www.zenoti.com/blog/building-cloud-software-do-you-have-the-dna) — Mrityunjay Kumar, VP of Products at Zenoti, discusses what it takes to build a cloud software… Cloud software is the new norm for business technology. Hosting providers like Amazon, Microsoft, and Google have made it easier than ever to develop and deploy cloud software. Combined with hosting being cost-effective, it’s no surprise all software development […]
- [10 reasons why medi-spas love Zenoti](https://www.zenoti.com/blog/10-reasons-why-medi-spas-love-zenoti) — Zenoti helps medical spas grow their business through powerful online software technology.
- [Forget Build Vs. Buy: Ask Yourself This Question Instead](https://www.zenoti.com/blog/forget-build-vs-buy-ask-yourself-this-question-instead) — Home-grown software solutions offer the promise of complete control and customization, but do they deliver where it really matters? From our perspective, the “build vs. buy” debate is really about “now vs. later.” Do you want the ideal technology platform now or later? At Zenoti, we’re in the “buy” camp. Sure, we build software for […]
- [The Zenoti + Amazon Echo Experience](https://www.zenoti.com/blog/the-zenoti-amazon-echo-experience) — Zenoti helps you deliver amazing guest experiences and our latest integrations with the world’s most popular virtual assistants does just that. The ‘Zenoti + Amazon Echo’ and ‘Zenoti + Google Home’ integrations are paving the way for the future of bookings. A typical conversation with an Amazon Echo integrated with Zenoti OMNI-CHANNEL BOOKINGS Your guests […]
- [Software For The Multi-Location Spa and Salon](https://www.zenoti.com/blog/software-for-the-multi-location-spa-and-salon) — Running a spa, salon or medi-spa with more than one location brings new challenges to the table, whether it’s about bringing transparency into each location’s operations, providing a seamless customer experience or new demands for financial transparency and aggregated reports. Watch our 2 minute explainer video, that walks you through the highlights of how Zenoti […]
- [Why Move To The Cloud?](https://www.zenoti.com/blog/why-move-to-the-cloud) — Simply put, cloud software is software on the internet. Until recently, businesses small and large would run their software locally, relying on computers connected to a server that was also stored on premise. For businesses with more than one center, there was the extra step of connecting servers via the internet. Cloud based salon management […]
- [How safe is your data with Zenoti?](https://www.zenoti.com/blog/how-safe-is-your-data-with-zenoti) — At Zenoti (formerly ManageMySpa), we’ve taken a number of measures to secure your data. Whether it’s restricting access to financial data, employee and customer information or even exports of customer lists, Zenoti offers built-in mechanisms that ensure your data is safe. So, why are we so sure we’re safer than your existing system? Consider the […]
- [Go Digital With Your Services Menu](https://www.zenoti.com/blog/go-digital-with-your-services-menu) — You’ve probably already moved from a paper-based appointment book to a digital one. Now, you can move your services menu to a digital format and gain a number of benefits. A digital menu is very similar to your existing, paper-based menus – you can group services by category, use pictures to promote services, include a […]

## Thought Leadership
- [How top medspas unwrap holiday profits with social media](https://www.zenoti.com/blog/how-top-medspas-unwrap-holiday-profits-with-social-media) — Smita Srivastava, senior product marketing manager at Zenoti, shares promotion strategies to boost medspa schedules and seasonal sales. Drawing from four years working with medspa owners and service providers and her analysis of leading campaigns, Smita shares her top tips and the tech that makes them work. A must-read for clinics looking to maximize their holiday revenue.
- [The salon experience reimagined: Insights from Kristen Hanson, Zenoti’s VP of Business Development](https://www.zenoti.com/blog/the-salon-experience-reimagined-with-kristen-hanson) — Can salons compete with online retailers? What does it take to give guests experiences they’ll rave about? Kristen shares what to prioritize, identifying technology levers to use. Pull up a chair and join us.
- [Infographic: Boost Mother’s Day gift card sales | Tips for beauty and wellness businesses](https://www.zenoti.com/blog/infographic-boost-mothers-day-gift-card-sales-tips-for-beauty-and-wellness-businesses) — Get your hands on a beautiful infographic with our best tips to improve Mother’s Day gift card sales with last-minute promos, personalized marketing, and more.
- [Learning session video: 5 ways to boost per-visit revenue at your salon and spa](https://www.zenoti.com/blog/learning-session-video-5-ways-to-boost-per-visit-revenue-at-your-salon-and-spa) — Know how to maximize your money each day? Watch this video for 5 easy ways to boost invoices from two industry experts, including a Salon Today Top 200 winner.
- [Learning session video: 5 ways to fill your salon and spa schedule and optimize utilization](https://www.zenoti.com/blog/learning-session-video-5-ways-to-fill-your-salon-and-spa-schedule-and-optimize-utilization) — If you have open slots and under-utilized providers, this video is for you. Get practical ways to fill those slots and earn more, from two industry leaders.
- [How does your business compare to others? Top 5 tips from the 2023 beauty and wellness benchmarking webinar](https://www.zenoti.com/blog/how-does-your-business-compare-to-others-top-5-tips-from-the-2023-beauty-and-wellness-benchmarking-webinar) — Do you know how your business compares to the competition? Get the latest industry data and growth strategies from two industry experts.
- [How to achieve greatness in 2023: 3 key takeaways from our learning session](https://www.zenoti.com/blog/how-to-achieve-greatness-in-2023-3-key-takeaways-from-our-learning-session) — We invited two industry experts to discuss the latest data on salon and spa success. Read on for key takeaways from the session, or watch the webinar on demand.
- [Quick tips from the 2023 salon success checklist](https://www.zenoti.com/blog/quick-tips-from-the-2023-salon-success-checklist) — Staying ahead in a crowded salon market demands fresh strategies. Get top tips from our 2023 salon success checklist, or download the full list, below.
- [The high-performing salon webinar: 5 takeaways from the experts](https://www.zenoti.com/blog/the-high-performing-salon-webinar-5-takeaways-from-the-experts) — Salon owner Lorrene Conino highlights strategies like online booking and retail sales to boost business performance. Learn more and watch the on-demand webinar.
- [High-impact holidays: Top tactics for salon and spa success](https://www.zenoti.com/blog/high-impact-holidays-top-tactics-for-salon-and-spa-success) — For a high-impact holiday season, focus on selling gift cards, offering memberships, and improving efficiency at your salon or spa. Here’s how.
- [Getting back to pre-COVID revenue: 5 tips from our webinar](https://www.zenoti.com/blog/getting-back-to-pre-covid-revenue-5-tips-from-our-webinar) — We held a webinar on how beauty and wellness businesses can return to pre-pandemic revenue. Read some of the tips here, or watch the webinar on demand.
- [Top 3 Q&As from the “Getting back to pre-COVID revenue” webinar](https://www.zenoti.com/blog/top-3-q-as-from-the-getting-back-to-pre-covid-revenue-webinar) — Returning to 2019 revenue requires 2022 strategies. Here are some of our favorite Q&As from our webinar with Michael Nass, co-owner of Indira Salon and Spa.
- [5 essential fitness industry trends in 2022](https://www.zenoti.com/blog/5-essential-fitness-industry-trends-in-2022) — Get ahead of the competition and make the most of fitness technology. Read our five essential trends for fitness businesses in 2022.
- [7 ways to promote your beauty and wellness brand for Mother’s Day](https://www.zenoti.com/blog/7-ways-to-promote-your-beauty-and-wellness-brand-for-mothers-day) — Make this Mother’s Day your most profitable yet with a round-up of inspirational ideas from other beauty and wellness brands.
- [3 ways having a customer mobile app helps you grow](https://www.zenoti.com/blog/3-ways-having-a-customer-mobile-app-helps-you-grow) — Learn how a customer mobile app can drive growth for your salon, spa or medspa business.
- [3 reasons to make company culture a priority for your salon or spa in 2022](https://www.zenoti.com/blog/3-reasons-to-make-company-culture-a-priority-for-your-salon-or-spa-in-2022) — Over 4.5 million people left their jobs last year. Here are three reasons why creating a positive company culture for your salon or spa makes people want to stay.
- [Level up your guest experience with the right technology](https://www.zenoti.com/blog/level-up-your-guest-experience-with-the-right-technology) — 2021 was an unusual year for the beauty and wellness industry. Level up your guest experience this year with the right technology.
- [The Great Recovery: How you can grow your business](https://www.zenoti.com/blog/the-great-recovery-how-can-you-grow-your-business-in-2022-2023) — Learn how beauty and wellness software, data, and insights can grow your salon, spa or medspa business.
- [Six tips and tricks for your hair salon to follow in 2022](https://www.zenoti.com/blog/six-tips-and-tricks-for-your-hair-salon-to-follow-in-2022) — Learn the six secrets for hair salon success in 2022. Serve your customers’ needs with these hairdressing tips and tricks.
- [The top 6 beauty and wellness trends for 2022](https://www.zenoti.com/blog/the-top-six-beauty-and-wellness-trends-for-2022) — We’re making 2022 beauty and wellness trend spotting easy. Zenoti is predicting these will be the top salon, spa and medspa industry trends.
- [5 ways to work smarter, not harder, this holiday season](https://www.zenoti.com/blog/5-ways-to-work-smarter-not-harder-this-holiday-season) — From scheduling to marketing, payments to inventory, simplify your workday with automation solutions and make this holiday season a success!
- [Six ways to connect with more guests during the holiday season](https://www.zenoti.com/blog/six-ways-to-connect-with-more-guests-during-the-holiday-season) — The holidays are a wonderful time of year — and an ideal time to build lasting relationships with your guests. Discover six creative ways to do just that.
- [Stay on top of salon trends with these key industry outlets](https://www.zenoti.com/blog/stay-on-top-of-salon-trends-with-these-key-industry-outlets) — Looking for fresh inspiration for your salon? Salon industry magazines, websites, and social channels are a great way to help your team keep on top of the latest salon trends.
- [Best Practices for Delivering a Magical Guest Experience at Every Touchpoint Post-COVID](https://www.zenoti.com/blog/best-practices-for-delivering-a-magical-guest-experience-at-every-touchpoint-post-covid) — Access best practices tips for beauty and wellness businesses that will help you achieve success in the aftermath of COVID-19.
- [5 must-have marketing strategies for salons and spas](https://www.zenoti.com/blog/5-must-have-marketing-strategies-for-salons-spas) — Five salon and spa marketing strategies to gain more clients, boost online presence and increase revenue.
- [Prepare for the post-pandemic beauty boom](https://www.zenoti.com/blog/prepare-for-the-post-pandemic-beauty-boom) — The post-pandemic beauty boom is here! Get insider tips on how to prepare your spa or salon and guide guests through their new routines.
- [Healing from COVID-19: Drive Revenue and Increase Guest Loyalty with the At-Home Wellness Trend](https://www.zenoti.com/blog/healing-from-covid-19-drive-revenue-and-increase-guest-loyalty-with-the-at-home-wellness-trend) — The pandemic has transformed homes into self-care sanctuaries. Discover how salons and spas can embrace the at-home wellness trend to drive revenue and loyalty.
- [Going green: How beauty and wellness businesses can reduce their environmental impact](https://www.zenoti.com/blog/going-green-how-beauty-wellness-businesses-can-reduce-their-environmental-impact) — Seven easy steps that demonstrate how beauty & wellness businesses can reduce their environmental impact while boosting brand loyalty.
- [Healing from COVID-19: How to Harness Artificial Intelligence to Future-Proof Your Business](https://www.zenoti.com/blog/healing-from-covid-19-how-to-harness-artificial-intelligence-to-future-proof-your-business) — Artificial intelligence can help you recover from the impacts of COVID-19 and future-proof for success. Discover 3 solutions to optimize your schedule.
- [3 ways spas and salons can simplify business operations in 2021](https://www.zenoti.com/blog/three-ways-spas-salons-can-simplify-business-operations-in-2021) — Discover three ways to embrace simplicity in your spa or salon. Maximize success in 2021 by prioritizing guest experience.
- [Healing from COVID-19: How to Encourage Repeat Customers and Revitalize Your Business](https://www.zenoti.com/blog/healing-from-covid-19-how-to-encourage-repeat-customers-and-revitalize-your-business) — Utilize the right technology partner to help your business heal from COVID-19, encourage repeat customers to return and empower you to come back stronger.
- [3 reasons to move the point-of-sale experience to your service chair](https://www.zenoti.com/blog/3-reasons-to-move-the-point-of-sale-experience-to-your-service-chair-2) — Three ways Zenoti Mobile POS helps spas and salons around the world to elevate their services and improve customer experience post-COVID.
- [How 3 Salons are Using Touchless Technology to Enhance Post-COVID Experiences](https://www.zenoti.com/blog/how-3-salons-are-using-touchless-technology-to-enhance-post-covid-experiences) — The COVID-19 pandemic created heightened expectations for cleanliness among consumers — that’s a challenge every business must tackle with new solutions. Given the nature of close service interactions in the beauty and wellness industry, this means achieving even higher health and safety standards. Most salons and spas already maintain high standards of cleanliness for their […]
- [How to make the summer beauty craze last year-round](https://www.zenoti.com/blog/how-to-make-the-summer-beauty-craze-last-year-round) — So how do you leverage summer demand to create loyal customers and drive new business all year round?
- [Celebrating how beauticians impact our lives](https://www.zenoti.com/blog/celebrating-how-beauticians-impact-our-lives) — Recognizing the positive impact of beauticians on our lives, today we’re celebrating National Beautician’s Day!
- [Reduce customer anxiety and decrease contact with Zenoti Payments](https://www.zenoti.com/blog/reduce-customer-anxiety-and-decrease-contact-with-zenoti-touchless-payments) — COVID-19 created uncertainty for you, your staff, and your customers. Salons, spas, and medspas across the industry are looking for ways to reopen safely and securely for everyone – all while delivering the high level of services your customers know and love. That’s why we are pleased to inform you that Zenoti Payments is now […]
- [Spas and salons are reopening. But are guests coming back?](https://www.zenoti.com/blog/spas-and-salons-are-reopening-but-are-guests-coming-back) — The logistics around guest experience may become contactless, but the service, as always, touches people and their lives. If you reopen right, they will come.
- [We’re tracking salon and spa recovery rates to help inform reopening strategies](https://www.zenoti.com/blog/were-tracking-salon-and-spa-recovery-rates-to-help-inform-reopening-strategies) — Comparing your salon or spa’s reopening progress to your state’s average recovery rate ensures you draw relevant insights based on trends.
- [Drive reopening excitement: Connect with customers meaningfully](https://www.zenoti.com/blog/drive-reopening-excitement-connect-with-customers-meaningfully) — Post COVID-19, it is imperative that your salon or spa build ‘digital bridges’ with your customers to navigate changes effectively.
- [6 reasons why you should open a Shopify-integrated online site before reopening](https://www.zenoti.com/blog/6-reasons-why-you-should-open-a-shopify-integrated-online-site-before-reopening) — Opening an online retail store offers the perfect opportunity to reach new and existing customers and create new habits in a post-COVID world. Afterall, your customers already love you. They love your online booking platform experience – adopting your online retail store is an easy next step. So, why not deliver more of what they […]
- [Come Out Stronger: New features designed for the post-COVID world](https://www.zenoti.com/blog/come-out-stronger-new-features-designed-for-the-post-covid-world) — Zenoti is here with you through this extraordinarily challenging time. Since quarantine measures forced thousands of our customers and peers in our industry to close their doors temporarily, we worked hard to pivot our road-map to make sure that you can come out of closures as strong as possible. Our April release delivers features that […]
- [3 strategies to engange your spa or salon customers through social media](https://www.zenoti.com/blog/3-strategies-to-engage-your-spa-or-salon-customers-through-social-media) — Engage your salon, spa, or medspa customers through social media to remain top-of-mind and drive revenue during the COVID-19 crisis.
- [Using Zenoti to Communicate During COVID-19](https://www.zenoti.com/blog/using-zenoti-to-communicate-during-covid-19) — COVID-19 crisis has amplified the need for effective communication with customers for spa and salons. From consistent operations updates to handling unique concerns, regular communication with customers manages expectations and builds trust during uncertain times. Zenoti clients have access to the tools they need to achieve proactive customer communication that strengthens customer relationships. Here’s how: […]
- [Find your greatness from home: Exercise and health resources just for you](https://www.zenoti.com/blog/find-your-greatness-from-home-exercise-and-health-resources-just-for-you) — If you’re looking to stay healthy, exercise and clean eating are two of the top ways to keep that immune system boosted! A lot of places around the world have temporarily closed down gyms and restaurants, so it’s time to bring the healthy living home to you. Top Resources for Your Healthy Home Lifestyle Find […]
- [How a leading salon chain recovered 3,300 lost guests in 30 days with Smart Marketing](https://www.zenoti.com/blog/how-a-leading-salon-chain-recovered-3300-lost-guests-in-30-days-with-smart-marketing) — A leading salon with nearly 30 locations had a problem: more than half of their guests only visit once a year — and of those guests, 75 percent never come back. Like most salons, the majority of their revenue comes from frequent guests. In fact, even though only 25 percent of guests visit their […]
- [Driving Revenue for Your Salon, Spa, or Medspa (and Your Team) During COVID-19](https://www.zenoti.com/blog/driving-revenue-for-your-salon-spa-or-medspa-and-your-team-during-covid-19) — Salons, spas, and medspas across the world are feeling the impact of COVID-19. We here at Zenoti understand that now more than ever, the beauty and wellness community must come together to help one another. As part of our efforts to help your salon, spa, or medspa through the COVID-19 crisis, we want to inspire […]
- [Adapting your salon, spa, or medspa to a post COVID-19 world](https://www.zenoti.com/blog/adapting-your-salon-spa-or-medspa-to-a-post-covid-19-world) — Human relationships and contact form the core of the beauty and wellness industry – a reality that makes salons, spas, and medspas especially susceptible to the impacts of COVID-19. Whether you temporarily close your business or you currently experience a slowdown in patrons, you may feel a loss of control brought on by a sense […]
- [Beauty & wellness in the post-COVID-19 world](https://www.zenoti.com/blog/beauty-wellness-in-the-post-covid-19-world) — The need will remain, but the interface will change. Big disasters lead to fast change. In normal times, change is ever-present in the background. It hums along steadily, but slowly. While innovation & information drive change forward, established habits & behavior create an inertial force that drag it back. But time after time, when societies […]
- [4 ways to encourage your spa or salon clients via SMS](https://www.zenoti.com/blog/4-ways-to-encourage-your-spa-or-salon-clients-via-sms) — If your salon, spa, or medspa’s customers are impacted by COVID-19, reach out to them today. Spread kindness and encourage positivity via a personal text.
- [4 ways to support staff morale during home quarantine](https://www.zenoti.com/blog/4-ways-to-support-staff-morale-during-home-quarantine) — Salon, spa, or medspa employee are likely to feel anxious and experience low morale during the COVID-19 outbreak. Here’s how you can help boost morale.
- [5 Ways the CDC Recommends Disinfecting Your Equipment](https://www.zenoti.com/blog/5-ways-the-cdc-recommends-disinfecting-your-equipment) — If salons, spa, and medspas takes steps to limit the spread of viruses, we’ll create an environment for our employees to do their best work and for our clients to enjoy your business!
- [5 Smart Salon and Spa Strategies for COVID-19](https://www.zenoti.com/blog/5-smart-salon-and-spa-strategies-for-covid-19) — In this spirit, here are smart strategies the salon, spa, and medspa community may employ to navigate through the coronavirus outbreak
- [Navigating COVID-19: How Your Spa or Salon Can Help the Community](https://www.zenoti.com/blog/navigating-covid-19-how-your-spa-or-salon-can-help-the-community) — As part of the salon, spa, and medspa community, you take pride in making your customers feel good about themselves. You are in the business of boosting confidence and nourishing wellbeing, and the results of your service encourage your customers to find their greatness! Your business is a valuable force for positivity in your community. […]
- [Feel good from home: Self-care tips for quarantine](https://www.zenoti.com/blog/feel-good-from-home-self-care-tips-for-quarantine) — What does your day normally look like? You might spend your time running around your spa or salon, helping clients look and feel their best. Maybe you enjoy hitting the gym after work, or kick off your morning by walking to your local coffee shop for your daily latte. People in the beauty and wellness […]
- [Zenoti is here to help](https://www.zenoti.com/blog/zenoti-is-here-to-help) — Dear Friend, We know this is a trying time for our industry and for your business. The worldwide spread of COVID-19 has created an emergency that is unprecedented in recent memory. While governments are doing what they can, it is now widely accepted that containment of this virus also requires a new term we’ve all […]
- [Protecting health–our coronavirus response](https://www.zenoti.com/blog/protecting-health-our-coronavirus-response) — To our Zenoti community: We frequently talk at Zenoti about what it means to feel good–your sense of health, well being, self-esteem, and purpose. This idea is more than a simple slogan on our website; it is fundamental to who we are and our purpose as an organization. As you might know, many of our […]
- [Stay fresh for spring: Optimize sales with inventory reporting](https://www.zenoti.com/blog/stay-fresh-for-spring-optimize-sales-with-inventory-reporting) — The first day of spring is officially next week, and let us tell you, this is the perfect time to get rid of old things and start fresh! Usually, you hear of people “spring cleaning” their home, but salon and spa owners can also take advantage of the season’s ritual purging, too. Here are some ways […]
- [Celebrating female entrepreneurs in the spa and salon industry](https://www.zenoti.com/blog/celebrating-female-entrepreneurs-in-the-spa-and-salon-industry) — In celebration of International Women’s Day, we’re applauding women who’ve taken the mighty leap into business ownership in the wellness industry, particularly those women in spa and salon businesses. You might be surprised by some of the eye-opening statistics we uncovered about the industry. Take a look at what we found! Woman-Owned Businesses in the […]
- [“Finding great” on your 2020 spa or salon business goals](https://www.zenoti.com/blog/finding-great-on-your-2020-spa-or-salon-business-goals) — By late February, many people have dropped their New Year’s resolutions. And that includes salon and spa owners, too. Perhaps you can relate, but don’t worry – it’s not too late to get back on track. It’s only the first quarter of 2020 and there’s still time to meet this year’s goals! If your resolutions […]
- [Give the gift of an experience for Valentine’s Day](https://www.zenoti.com/blog/give-the-gift-of-an-experience-for-valentines-day) — With Valentine’s Day around the corner, everyone has loved ones on their minds. It could be a friend, mom, sibling, or even a child who has made an impact in your life and needs a little something extra. We love the new trend, Galentine’s Day, because it’s a way to remember that Valentine’s Day is […]
- [Get the most out of SMS marketing](https://www.zenoti.com/blog/get-the-most-out-of-sms-marketing) — Most businesses have a pretty well thought out email marketing strategy. But what if there were a powerful marketing channel that could outperform email on many metrics? Enter SMS marketing. According to Gartner, text open rates can be as high as a whopping 98%! This high open rate can be attributed primarily to the fact […]
- [How to keep new customers through the New Year](https://www.zenoti.com/blog/how-to-keep-new-customers-through-the-new-year) — Like most spas and salons, there’s a good chance your calendar is already booked out for December. And, hopefully, many appointments are from new customers who were drawn in by a combination of your clever marketing efforts and your reputation for providing an amazing experience. With this steady stream of new bookings, combined with new […]
- [Make the most of the new year](https://www.zenoti.com/blog/make-the-most-of-the-new-year) — As the year draws to a close and January looms on the horizon, it’s just about time to gear up to hear the phrase “new year, new me.” And this doesn’t only apply to eating healthier and exercising anymore. In fact, a study by YouGov found that 24% of New Year’s resolutions were a focus […]
- [Boosting employee morale in the busy holiday season](https://www.zenoti.com/blog/boosting-employee-morale-in-the-busy-holiday-season) — Now that Black Friday and Cyber Monday are over, it’s time to roll right into the chaos of the holiday hustle! Not only is the holiday season a time of giving and receiving, it’s the season to be grateful. How do you show your service providers, front desk staff, and other support team members that […]
- [Make your brand stand out with a rewards program](https://www.zenoti.com/blog/make-your-brand-stand-out-with-a-rewards-program) — These days it seems anywhere you shop there is a customer rewards program. Not just the grocery stores and coffee shops, but also at the movies, and local small businesses. While a membership program is a great way to encourage regular pampering, a customer reward program is also a great way to incentivize new clients […]
- [Holiday makeovers: 7 ways to help your clients look and feel their best](https://www.zenoti.com/blog/holiday-makeovers-7-ways-to-help-your-clients-look-and-feel-their-best) — This the season for holiday parties, which means your guests are in need of your help to look and feel their best. Whether they are wanting a glam look for an upscale evening or just a simple glow to beat the dreary weather, now is a great time for your spa, salon or medspa business […]
- [Gift cards: A must-have for the holiday season](https://www.zenoti.com/blog/gift-cards-a-must-have-for-the-holiday-season) — The holiday season is upon us. Whether you turn on Christmas music right after Halloween or wait until after Thanksgiving, we are all mentally planning gifts for the loved ones in our lives. Some of us will hit the stores on Black Friday and others prefer the online store route. Either way, there is a […]
- [Give your clients the gift of not waiting in line](https://www.zenoti.com/blog/give-your-clients-the-gift-of-not-waiting-in-line) — With the holiday season upon us, it’s so important to think of all the various ways consumers like to purchase holiday gifts. According to FitSmallBusiness, NPR found 76% of US consumers shop online and 56% shopped on their mobile device. This means while riding the bus or waiting at a restaurant, people are shopping for themselves […]
- [Using SMS features to engage customers with messages of thankfulness](https://www.zenoti.com/blog/using-sms-features-to-engage-customers-with-messages-of-thankfulness) — Well, we’re into that time of the year where the person-to-person connection means everything. We see family and friends that we’ve maybe not hugged in years, see how tall the nieces and nephews and cousins have grown since we last visited, and we get to tell mom and dad, grandmas and grandpas, and aunt and […]
- [7 reasons why your salon or spa needs a loyalty program](https://www.zenoti.com/blog/7-reasons-why-your-salon-or-spa-needs-a-loyalty-program) — Loyalty Programs are a great way to create a personalized experience for your clients and encourage them to spend more. Through a well-structured program, businesses will be able to increase their revenue while clients are able to earn and redeem points on services, products, and more. 1) Create Incentives for Clients to Spend More A […]
- [A single point of truth: Accelerating growth and scale](https://www.zenoti.com/blog/a-single-point-of-truth-accelerating-growth-and-scale) — Thoughts from Zenoti’s CEO on what it takes to scale… Some businesses like Amazon, Uber and Fed-Ex scale successfully, but most never do. The path to rapid, successful scale looks very different today than it did just a decade ago. What is it that successful brands do to achieve success? And, how can others replicate that […]
- [Choose your customers – don’t let them choose you](https://www.zenoti.com/blog/choose-your-customers-dont-let-them-choose-you) — In his last article, “The Making of Zenoti, A Successful Vertical SaaS Solution”, our CEO, Sudheer Koneru, talked about focusing on the needs of a narrow marketplace to build a meaningful SaaS solution for any industry. Here, he builds on that idea with a related one. Choose Your Customers, Don’t Let Them Choose You I occasionally […]
- [4 easy ways to amplify your Mother’s Day sales](https://www.zenoti.com/blog/4-easy-ways-to-amplify-your-mothers-day-sales) — It’s easy when you create the right mix of packages, incentives, retail and gift cards; use beautiful, unique images in your marketing and promotional materials and, get the word out with online and local promotions.
- [A better way to drive business](https://www.zenoti.com/blog/a-better-way-to-drive-business) — If you’re a business interested in making data-driven decisions, you’ll want to check out the new and improved Zenoti Analytics. Enhancements provide a richer customer experience and improved performance; some highlights include: Improved dashboardsWe edited and edited our old dashboards; the result is more meaningful visualizations that pull from a broader set of data across […]
- [Is your software GST-ready?](https://www.zenoti.com/blog/is-your-software-gst-ready) — Note that this article is relevant for businesses operating in India. Finally, GST has been rolled out. It is a big step forward for the country, and is one of the most complex GST rollouts worldwide. While tax rationalisation and ease of doing business pan India have been touted as the main reasons for pushing […]
- [What small salons can learn from premium brands](https://www.zenoti.com/blog/what-small-salons-can-learn-from-premium-brands) — While neighbourhood salons offer a more personalised experience, they lack the ability to increase customer footfalls and engage effectively with the customers. Compared to bigger players in the industry, salons next door are yet to be exposed to new age customer outreach programmes. However, it is never too late to start learning about ways to […]
- [8 ways to use text messages for spa and salon businesses](https://www.zenoti.com/blog/8-ways-to-use-text-messages-for-spa-and-salon-businesses) — Every day, thousands of people send and receive text messages, rushing to their phones at the familiar chirp of a new message. In fact, most people read text messages within 90 seconds of receiving them. Considering how much time and attention we give texts, it’s no wonder so many businesses are using these messages to […]
- [Use digital SOAP notes for a better customer and staff experience](https://www.zenoti.com/blog/use-digital-soap-notes-for-a-better-customer-and-staff-experience) — Documentation is a critical component in guest care. Having access to clear information at every step of the guest experience, improves the quality of the treatment the therapist can provide and the guest’s experience. Zenoti’s salon management software makes it easy for spas, skin clinics and other medical spas to digitally document a guest’s treatment […]
- [A modern, mobile experience in your spa and salon](https://www.zenoti.com/blog/a-modern-mobile-experience-in-your-spa-and-salon) — Have you considered giving your salon or spa a digital makeover? From instant online bookings, to an intelligent salon POS system to automated marketing to easy inventory management – here’s how you can reimagine your spa or salon with a modern and mobile experience across your operations. 1. Convenient Registrations Guests can fill intake forms […]
- [Are you ready to accept EMV card payments?](https://www.zenoti.com/blog/are-you-ready-to-accept-emv-card-payments) — AN IMPORTANT ANNOUNCEMENT TO U.S. CUSTOMERS EMV (also referred to as “chip-and-pin”) credit and debit cards are now the accepted standard for card payments in the U.S. You must upgrade your point-of-sale (POS) terminals to accept chip cards. Starting October 2015, physical retailers who aren’t ready to accept EMV cards may be liable for financial […]
- [Choosing the best salon and spa software – 6 critical steps](https://www.zenoti.com/blog/choosing-the-best-salon-and-spa-software-6-critical-steps) — Software that helps you manage your salon or spa is similar to other tools of your trade, it’s a critical factor in the success of your business. With the right software, you can increase revenue, increase customer loyalty, lower costs and run your operations more easily. The task of identifying the right software can be […]
- [Easy ways to sell more gift cards](https://www.zenoti.com/blog/easy-ways-to-sell-more-gift-cards) — Salon gift cards are a major part of sales for your business and if they’re not already, they should be. Why? For the last 8 years* in a row, gift cards have been the most-requested gift item. Not to mention, they’re a great way to attract new visitors and interact with your current clients. Aside […]
- [Rewards programs that drive customer loyalty and encourage the right behaviors](https://www.zenoti.com/blog/rewards-programs-that-drive-customer-loyalty-encourage-the-right-behaviors) — If you don’t have a rewards program, you could be missing out on an easy way to gain customer loyalty. If you do have a rewards program—is it working to your business’ benefit? And are you rewarding the right behaviors? When done right, rewards programs are a win-win for everyone. Customers receive rewards for their […]
- [6 ways to boost holiday retail and gift card sales](https://www.zenoti.com/blog/6-ways-to-boost-holiday-retail-gift-card-sales) — Christmas is around the corner and it’s that time when people are looking for last-minute holiday gifts. Seize the opportunity with our tips to boosting retail and gift card sales. #1 Email Your Entire Database Email your entire customer database to remind folks of your perfect holiday gifts. The more personalized and targeted the email, […]
- [6 ways to boost  retail sales](https://www.zenoti.com/blog/6-ways-to-boost-retail-sales) — The International Spa Association (ISPA), reports that retail sales typically contribute 10-15% of overall revenue in a spa or salon. At Zenoti, some of our clients see 20-40% of revenue coming from retail. If you’re interested in boosting your retail sales, check out the following 6 tips. #1 – Cross-Sell Products With Services Identify appropriate […]
- [How profitable is your services menu?](https://www.zenoti.com/blog/how-profitable-is-your-services-menu) — One of the many hidden gems in Zenoti’s (formerly ManageMySpa) reports infrastructure is the profitability report. With this report, quickly assess how each of your services, service categories, products or product categories are working to drive profitability for your business. What You See In The Report The Services Profitability Report shows you: Number of services […]
- [Automate the ordering process for effective inventory management](https://www.zenoti.com/blog/automate-the-ordering-process-for-effective-inventory-management) — Running out of professional or retail products impacts your bottom line whether the customer walks out or simply is disappointed. However, any salon or spa manger knows how difficult and tedious of a task salon management software can be. Zenoti makes it easier with end-to-end inventory management that includes automated creation of purchase orders based […]
- [Save big on inventory expense](https://www.zenoti.com/blog/save-big-on-inventory-expense) — Inventory accounts for significant expense in any spa, salon or medi-spa. With the right reports and inventory management processes, you’ll be able to identify areas of excess expenditure and cut down on inventory shrinkage.This post highlights a powerful report, Expense By Category, in Zenoti that helps you quickly identify theft or wastage for both retail […]
- [Using analytics for actionable insights](https://www.zenoti.com/blog/using-analytics-for-actionable-insights) — I spoke to the management team at Enrich Salons about Zenoti’s business intelligence software. Here’s an excerpt of our conversation … Can you describe how you use our analytics software? Zenoti sends me an email at the end of every business day, with a collection of reports that lets me track our performance for the day […]
- [How to start a spa business: Your ultimate guide](https://www.zenoti.com/blog/how-to-open-a-spa-business) — Discover how to start a spa business with our guide. Includes an opening a spa checklist, essential steps, and expert tips for success. Click to learn more.
- [Skip old-school technology and embrace integrated payments](https://www.zenoti.com/blog/skip-old-school-payments-technology-embrace-integrated-payments) — This post discusses why integrated payments matter and its impact on – 1. Your guest’s experience 2. Managing your business operations 3. Providing a competitive edge for your business We understand that fees play a crucial role in deciding your payment partner. Therefore you are content with the set-up provided by your banker. We […]
- [Should your salon or spa adopt a COVID-19 tax or fee?](https://www.zenoti.com/blog/should-your-salon-or-spa-adopt-a-covid-19-tax-or-fee) — Should your salon or spa consider implementing a COVID-19 tax or fee on services? It is certainly an understandable option for service-based businesses across industries reopening post-COVID lockdowns. After all, temporary COVID-19 closures resulted in a months-long hit on revenue. Moreover, with reopening, salons and spas must tackle added costs – everything from supplying personal […]
- [Reopening with technology designed for the post-COVID world](https://www.zenoti.com/blog/reopening-with-technology-designed-for-the-post-covid-world) — The beauty and wellness industry faces major challenges resulting from heightened sanitation expectations in a post COVID-19 world. Salon, spa, and med-spa guests will be cautious about maintaining social distancing and avoiding contact with frequently touched objects. Similarly, salon, spa, and med-spa employees will be wary of coming in-contact with multiple guests and touching shared […]
- [GDPR and Zenoti: What you need to know](https://www.zenoti.com/blog/gdpr-and-zenoti-what-you-need-to-know) — General Data Protection Regulation (GDPR) is a new regulation that tightens security requirements for the personal data and privacy of EU citizens. The law goes into effect on May 25 and, with strict penalties for non-compliance, it will change how companies do business in Europe.Here’s what you need to know about how Zenoti supports your […]
- [8 tips for avoiding email spam filters](https://www.zenoti.com/blog/8-tips-for-avoiding-email-spam-filters) — You’ve crafted compelling copy and thoughtfully designed your email marketing campaign, so it’s tempting to think you’ve covered all your bases. But email marketing requires more than just the right messaging to be effective — to be read, your emails have to make it into your recipients’ inboxes in the first place. Consider these eight […]
- [If you build it, they will come](https://www.zenoti.com/blog/if-you-build-it-they-will-come) — Sudheer Koneru, CEO, shares why building a product-first culture is essential to build a successful software organization. What does a quote from a Kevin Costner movie have to do with a software company? A lot. I grew up, professionally speaking, working in technology companies that ranged from the largest in the world (Microsoft) to early-stage […]
- [Do this for incredible results on Mother’s Day](https://www.zenoti.com/blog/do-this-for-incredible-results-on-mothers-day) — Odds are, you already have Mother’s Day sales ideas in the works. But you may not have tried this simple strategy, which can boost sales with no added costs and minimal effort. Try creating a Mother’s Day wish list sales campaign. The wish list is a great way for moms to give their partner or […]
- [Multi-location med spa saves time and earns new clients with SMS and email messaging](https://www.zenoti.com/blog/multi-location-med-spa-saves-time-and-earns-new-clients-with-sms-and-email-messaging) — Prettislim is a leading medical spa that takes customer service seriously. The company implemented Zenoti’s SMS and email capabilities to connect with current clients and follow up on leads while saving time and money. Today, Prettislim saves more than 4,000 hours of manpower annually by using Zenoti’s SMS and email campaign segmentation and automation, and […]
- [Sell more birthday gift cards with this easy tip](https://www.zenoti.com/blog/sell-more-birthday-gift-cards-with-this-one-easy-tip) — Marketing is most effective when you’re able to send personalized messages to each one of your guests, at the right time. Zenoti gives you powerful customer targeting and automation capabilities to do just that. If a guest bought a gift card for a special someone last year, they’re highly likely to do so again. All […]
- [One of the most effective promotions in your spa or salon – are you sending them out?](https://www.zenoti.com/blog/one-of-the-most-effective-promotions-in-your-spa-or-salon-are-you-sending-them-out) — Did you know that birthday emails are one of the most opened emails you can send? These emails are welcome by your guests, have high open rates, and give you the chance to make your clientele feel special. As an added bonus, birthday emails help you increase revenue. We’ve seen 3 different approaches that spas, […]
- [The reports you need, when you need them with Zenoti Analytics](https://www.zenoti.com/blog/the-reports-you-need-when-you-need-them-with-zenoti-analytics) — Our business intelligence platform, Zenoti Analytics, aggregates all your data into a single view for your entire organization – whether you have one or multiple centers. You can see the metrics that matter to your business across sales, customer behavior, marketing, memberships and more. All reports are interactive, so you can slice and dice data […]
- [Did you know that men spend more than women at premium salons?](https://www.zenoti.com/blog/did-you-know-that-men-spend-more-than-women-at-premium-salons) — The Zenoti Benchmark to reveal many more interesting findings at Franchise India’s 5th Annual Indian Salon and Wellness Congress 2016. Seattle, WA – After winning the ‘Best Technology Award for Spas and Salons’ at the Indian Salon and Wellness Congress for three consecutive years, Sudheer Koneru is set to release the Zenoti Benchmark Report at […]
- [Get close and personal with your business](https://www.zenoti.com/blog/get-close-and-personal-with-your-business) — Zenoti Dashboards are a new reporting infrastructure that puts your data front and center and gives you the right information, exactly when you need it.
- [Sell more retail online – it’s easy](https://www.zenoti.com/blog/sell-more-retail-online-its-easy) — We all know that we’re supposed to have an online store to sell more retail. But, it might seem overwhelming, especially as you still have your salon or spa to run.The good news is that these days it’s easy to set up and maintain an online store. (If you don’t already have an online store, […]
- [Attract more male clients [Infographic]](https://www.zenoti.com/blog/attract-more-male-clients-infographic) — With up to 30% of spa and salon revenue coming from men, it’s time to cater to their needs.Check out these fun ideas to inspire the perfect package for your clientele. Zenoti does it all for you from attracting new customers to keeping existing ones. Request a personal demo to learn about our all-in-one software.
- [A simple and powerful point of sale (POS)](https://www.zenoti.com/blog/a-simple-powerful-point-of-sale) — Once your customers are ready for billing, they expect you to take care of billing quickly. And that’s exactly what our Point Of Sale (POS) helps you do, with a number of automated mechanisms… Integrated with the appointment book The POS generates an invoice based on the appointment book’s booked services. An integrated appointment book […]
- [Design and promote memberships](https://www.zenoti.com/blog/design-promote-memberships) — If you don’t already sell memberships, consider adding them to your sales mix. In addition to providing a predictable revenue source, they also help to increase customer loyalty and, when designed properly can increase average ticket sizes as well. The First Step: Design Your Membership Program Your first challenge is to design a membership program […]
- [Secure your data from internal threats](https://www.zenoti.com/blog/secure-your-data-from-internal-threats) — As an owner or manager of any business, you should be concerned with securing your business’ data. In addition to external security threats, Zenoti (formerly ManageMySpa) also helps you secure your data from internal threats. Limiting Access to Data Zenoti makes it hard for any user to access data beyond what they should see. So, […]
- [10 highly targeted coupons](https://www.zenoti.com/blog/10-highly-targeted-coupons) — Customers always appreciate a special deal – whether it’s a discount or a simple value addition. With custom coupons, a unique feature in Zenoti, you can automate highly targeted coupons to print directly on a customer’s receipt.
- [The perfect bridal package menu](https://www.zenoti.com/blog/the-perfect-bridal-package-menu) — Wedding season translates to revenue opportunity for your business. Check out our ideas on how to build your perfect bridal package menu… Idea #1: Get mom into your center Help mom and bride spend quality time together. Design a package that caters to the individual needs for each guest. Idea #2: Bring in the entire […]
- [Grow your business with the right tools](https://www.zenoti.com/blog/grow-your-business-with-the-right-tools) — Growing your spa and salon business can be challenging. But, the right tools equip you to achieve business results – like increasing revenue. Zenoti’s (formerly ManageMySpa) software helps you by supporting your needs end-to-end. Check out this short video (just 4 minutes) to see how we help you identify revenue opportunities, take action and monitor […]
- [Get your first-time visitors back in](https://www.zenoti.com/blog/get-your-first-time-visitors-back-in) — Getting new customers come in almost every day? It’s time to make sure you get them back in for their second visit and gain their long term loyalty. The good news is, it’s not that hard. The key – stay in touch. Email is a quick, easy way to do just that. Make sure your […]
- [Split tips with ease](https://www.zenoti.com/blog/split-tips-with-ease) — It’s now easier to split tips in Zenoti (formerly ManageMySpa). Consider a common scenario where a customer comes in for multiple services and during billing provides the receptionist with instructions on how to split the tip between her service providers. The receptionist can simply click the split tips button in the POS. She’ll see a […]
- [Achieve revenue targets month over month](https://www.zenoti.com/blog/achieve-revenue-targets-month-over-month) — Zenoti (formerly ManageMySpa) helps you achieve your revenue targets by providing you with the tools and access to data you need to keep your center on track. Whether you’re a single center spa or salon or a multi-center chain, our software helps you achieve employee, center, category and org level revenue targets. Here’s A List […]
- [Faster, error-free inventory audits with barcode scanning](https://www.zenoti.com/blog/faster-error-free-inventory-audits-with-barcode-scanning) — Inventory Audits are a pain in every spa and salon. We just made it simple and error-free. Now, you’ll be able to do frequent and consistent audits. Check out our video. About Zenoti’s Inventory Software For Spas and Salons Our software includes comprehensive, built-in capabilities that make your inventory management easier. Our software helps you […]
- [A recipe for delighting your customers](https://www.zenoti.com/blog/a-recipe-for-delighting-your-customers) — Delighting customers goes beyond meeting customer expectations and ensures higher levels of loyalty. In this post, I share tips on how you can go one level past a satisfied customer and ensure that each customer leaves your spa or salon 100% delighted. Happy Employees Make Happy Customers Happy employees are more prepared to go the […]
- [Implement a birthday greeting program to boost sales](https://www.zenoti.com/blog/implement-a-birthday-greetings-program-and-see-sales-zoom) — People are unabashedly ready to splurge on their birthdays; and what better way to treat yourself, than by visiting a spa or salon? You can easily implement a birthday themed salon loyalty program that helps you win your customers’ loyalty and attention. 4 tips for creating a birthday greetings program: 1. Be sure to ask […]
- [Boost business with text messaging](https://www.zenoti.com/blog/boost-your-business-with-text-messaging) — Drive your business with spa/salon software Everyone uses text messaging (SMS) these days, whether it’s to communicate with friends, family or colleagues.One of today’s hottest companies, Twitter, made it possible for you to receive a steady stream of updates from your favorite people, celebrities and company brands through text messages.Needless to say, text messaging is […]
- [Transparency for employees](https://www.zenoti.com/blog/transparency-for-employees) — If you’re like most salons and spas, payroll time can be chaotic, specifically due to commission payouts. Zenotioffers features to help with the process.Use the option “Print all sales by a therapist” to print out the day’s services, sales and related commission for each employee. By asking them to verify the day’s sales, every day, […]
- [Does mobile really matter? Now you can decide.](https://www.zenoti.com/blog/does-mobile-really-matter-now-you-can-decide) — We’re convinced that mobile is changing the way business works today. But, are you? We’ve put together an infographic with real facts and data around mobile usage. Check it out, and you decide if mobile matters to your business.
- [Impress with HTML emails – it’s easier now](https://www.zenoti.com/blog/impress-with-html-emails-now-its-easier) — Many of you are running successful email campaigns and its just gotten easier to send html emails. Create an email campaign like you always have, but now you can import html files that are created externally. We have three templates to get you started. Our templates include examples for a birthday offer, a discount promotion […]
- [Have you been thinking about customer loyalty the wrong way?](https://www.zenoti.com/blog/have-you-been-thinking-about-customer-loyalty-the-wrong-way) — CEO Sudheer Koneru offers key strategies for building customer loyalty in the spa and salon industry. It’s a common problem: Salons and spas carefully track customer retention and assume strong retention rates mean their brand has strong customer loyalty. But when a popular provider leaves, so do many of their customers. Their customers are loyal […]