Brian Gordon, Director of Customer Support, shares his learnings on using Intercom as a competitive advantage Read more
If you live in India, you've heard of Enrich Salons. With 56 salons spread across 4 cities, Enrich Salons is a fast growing chain with a management team that invests in staff growth and tight operations. read more
Prettislim is a leading medical spa that takes customer service seriously. The company implemented Zenoti’s SMS and email capabilities to connect with current clients read more
Launched in 2004 by husband and wife team Shane and Wayne Evans, Massage Heights today is a highly respected and successful brand with over 160 locations across the US and Canada.
Naturals, a chain with over 550 salons, is recognized as much for its fast-paced growth as the brand awareness it garners from the public. In the last 7 years, Naturals has achieved rapid expansion and has achieved 300% growth in the last 5 years. Today, the brand operates 550 company and franchise owned salons, and is on track to open 3,000 salons and employ 50,000 people by 2020. read more
Dermal Laser Centre is a leading medical spa that offers laser hair removal, botox and skin rejuvenation services. Based in Vancouver, Canada, Dermal Laser has won many awards.
I spoke to Gina Henderson, Operations Manager. In this case study, Gina shares how Dermal Laser has improved the customer experience and expanded their business with Zenoti. read more