On August 28th, we rolled out many new features and updates to the Zenoti (formerly ManageMySpa) software. Changes run across each module ranging from integration with social media like Facebook and Twitter, more efficient Tally exports, changes to inventory reports, appointment book updates and a number of additions to administration. It’s critical that your management and employees understand the changes and how they can positively impact your business.
Enrich is Mumbai’s largest and fastest growing unisex salon chains. With 50 locations spread across 4 cities, Enrich management relies on its strong operating procedures to maintain excellence in service across its center and build a strong, recognizable brand.
Please remember to refer your friends in the spa and salon community. Refer a business to us, and after they sign on, for every new center, we’ll award you Rs. 5000 to be used against your subscription fees towards Zenoti (formerly ManageMySpa).
Appointment book:Use Different Service Prices Based on the Room of Service
Charge a premium price for services delivered in certain rooms. Enter a scaling factor for each service in a particular room and the price on the billing screen will adjust automatically.
Even more ways to increase your revenue! Now, in Zenoti (formerly ManageMySpa) with introduction of new Sales Management module you can track every sales opportunity. While you track the value of sales opportunities, you can also define follow up dates to ensure you are not missing out on any key follow ups to sell memberships, packages etc.This also helps you to track the effectiveness of your sales team. And yes, we have some nice reports to see how you are doing.
Have a situation where the same therapist needs to cater to more than one service at the same time? Allow overlapping appointments as an organization level setting and the appointment book will let you have one therapist do multiple services at the same time.
Want to know how our customers feel about our customer support team? We would also like to!! So we not only ask for feedback with each incident – we are the only company that posts this customer satisfaction report live on our public website. We are always committed to bringing excellence in our customer support and the best way is to bring complete transparency to how satisfied our customers are with the ongoing support we provide. It ensures our team is also focused on listening to all feedback and improving themselves. Click here to see what percentage of our customers are happy with support and also the overall uptime of Zenoti (formerly ManageMySpa) service.
Want to ‘see’ what has changed in Zenoti (formerly ManageMySpa) in last couple of updates to our service? Existing customers should attend our live, free online webinar on Apr 12 at 3PM to get a glimpse of all changes in the two updates since Feb 2012.