Want to know how our customers feel about our customer support team? We would also like to!! So we not only ask for feedback with each incident – we are the only company that posts this customer satisfaction report live on our public website. We are always committed to bringing excellence in our customer support and the best way is to bring complete transparency to how satisfied our customers are with the ongoing support we provide. It ensures our team is also focused on listening to all feedback and improving themselves. Click here to see what percentage of our customers are happy with support and also the overall uptime of Zenoti (formerly ManageMySpa) service.
Each month we continue to expand the family of spas and salons that are using Zenoti (formerly ManageMySpa). To highlight a few of the brands that have recently selected Zenoti.
In a short span of time, Zenoti has become one of the most extensively adopted solution in the industry.
Want to ‘see’ what has changed in Zenoti (formerly ManageMySpa) in last couple of updates to our service? Existing customers should attend our live, free online webinar on Apr 12 at 3PM to get a glimpse of all changes in the two updates since Feb 2012.
Overlap Appointment With Ease
Have a situation where the same therapist needs to cater to more than one service at the same time? Allow overlapping appointments as an organization level setting and the appointment book will let you have one therapist do multiple services at the same time.
Zenoti (formerly ManageMySpa) was the gold sponsor for the first CIDESCO national congress event jointly organized by Association of Beauty Therapy and Cosmetology India (ABTC) on March 12th at Grand Hyatt Pune. The event had a very large gathering of over 400 CIDESCO certified therapists and owners of various spas and salons from India and abroad.
Track Guest-Wise Outstanding Balance
Zenoti (formerly ManageMySpa) now helps you to review outstanding balances for each guest. A new report called ‘Outstanding Balances’ is now available in the Loyalty module to track outstanding balances for guests and follow up with them in an effective and informed way. Export this information to Excel and have your receptionists make follow up calls. Managing outstanding payments from guests has never been so easy.