It’s every spa and salon’s nightmare – an empty schedule. Not only are you not bringing in revenue, but low employee and room utilization mean you’re burning cash by the hour. Check out some of our ideas on how to fill an empty schedule.
Modify Appointments Quickly From Your Mobile Device
Give your employees the ability to add services and manage their appointments. This helps receptionists on a busy day, expedites the process for your customers and empowers your employees to be more productive. Check out just some of the ways your staff could benefit from their own mobile app.
The Right Information At Your Fingertips
Keep it simple, or have an arsenal of information at your fingertips. With our appointment book, you decide exactly what should be displayed directly in the scheduler’s appointment blocks as well as in the tooltips.
Easily Manage Services With Processing Times & Multiple Steps
Your spa, salon or medi-spa probably offers services that include multiple steps, or segments, that are shared between multiple service providers. For example, a Hair Color service typically combines a wash + dry + color + processing time + wash + dry.
Automate Appointment Confirmations With 2-Way SMS
No-shows and late cancellations impact the bottom line in most salons, spas or medi-spas. If you require your front desk to manually confirm appointments, they’re likely spending significant amounts of time calling guests. And if you don’t have a process to mitigate no-shows and cancellations – this fully automated capability will help your bottom line.
Enforce Cancellation & No Show Fees
You can choose to enforce customer cancellation or no show fees. Our end-to-end capabilities cover a variety of scenarios intended to protect your business as well as keep your customers informed of your policies.
Quicker And Easier Group Bookings
You may often have a request come in for a group booking, where a single customer calls in to book appointments for multiple guests. We’ve made it easy for you to quickly book these kinds of appointments.
11 Must Haves For Your Online Booking Software
January’s Upgrade Is Here
The Best Thing Since Sliced Bread – Online Booking For Your Spa Or Salon
Online booking isn’t new, but certainly an increasingly powerful tool for spas and salons.
If you don’t already allow customers to book appointments online – via your website or a mobile app – or if your online isn’t driving customer loyalty, engaging customers or making operations easier for you – this is a must read article on why customer self-booking is so critical in today’s world.