Give your employees the ability to add services and manage their appointments. This helps receptionists on a busy day, expedites the process for your customers and empowers your employees to be more productive. Check out just some of the ways your staff could benefit from their own mobile app.
No-shows and late cancellations impact the bottom line in most salons, spas or medi-spas. If you require your front desk to manually confirm appointments, they’re likely spending significant amounts of time calling guests. And if you don’t have a process to mitigate no-shows and cancellations – this fully automated capability will help your bottom line.
Online booking isn’t new, but certainly an increasingly powerful tool for spas and salons.
If you don’t already allow customers to book appointments online – via your website or a mobile app – or if your online isn’t driving customer loyalty, engaging customers or making operations easier for you – this is a must read article on why customer self-booking is so critical in today’s world.