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How does your front desk decide who gets assigned an appointment? Rather than randomly assigning customers to a service provider, you can implement a process that makes booking faster and drives more revenue. In this post, I show you how to accomplish this simply by sorting employees in the appointment book.
Give your employees the ability to add services and manage their appointments. This helps receptionists on a busy day, expedites the process for your customers and empowers your employees to be more productive. Check out just some of the ways your staff could benefit from their own mobile app.
No-shows and late cancellations impact the bottom line in most salons, spas or medi-spas. If you require your front desk to manually confirm appointments, they’re likely spending significant amounts of time calling guests. And if you don’t have a process to mitigate no-shows and cancellations – this fully automated capability will help your bottom line.