Actionable analytics that take you from data to decisions. Fast.

Power your decision-making with impactful insights that help you increase your top line, improve provider performance, and build brand loyalty across all locations.

Features and capabilities

A single source of truth

Pull data from every aspect of your business, including sales, operations and marketing with one centralized system.

Data drill downs

From high-level to granular, gather the insights that you need and isolate the metrics you want to explore further.

Customized dashboards

Save custom views for anytime access or create dashboards on the fly. Our flexible solution is here to support you however you work best.

Pre-built dashboards

Gain a comprehensive understanding of your business performance with a rich set of data and actionable insights.

Mobile access

On-demand mobile analytics provide anywhere, anytime access to your data.

Email sharing

Schedule dashboard reports to be emailed to the right managers – no login required.

From single center to multi-location, Zenoti is designed with growing businesses in mind

Organization-level dashboards

Access aggregated views of your entire business and use filters to dynamically update data.

Unify data from third-party systems

Combine data from other platforms with our dataset for a holistic view of your business.

Role-based access

Provide permission to the analytics dashboard based on the individual employee or role level.

With Zenoti analytics and dashboards, I know what works and what doesn’t. Zenoti also helps us scale faster and become more efficient. They have really embraced OrangeTwist and made us more efficient as a business.
Denise Keeler, COO
OrangeTwist
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Targeted insights for every department

Zenoti Analytics empowers owners, managers, providers, and staff with customized insights for their unique departments and roles.

Business Owner

Get a snapshot of your business performance across locations

GENERAL MANAGER

Service Providers

Compare metrics across jobs and providers

PROVIDER PERFORMANCE

Front Desk Staff

Analyze customer feedback and trends over time

FRONT DESK OPERATIONS

General Managers

See data snapshots based on chosen metrics

Guest Satisfaction

Executives

Compare metrics across jobs and providers

Business Metrics
FRONT DESK OPERATIONS

Did you know?

Customers who had to manually collate 40 different databases for business insights, now get them with a single click using Analytics Plus, thereby improving back-office efficiency up to 50%

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Frequently Asked Questions

What kind of reports will Zenoti Analytics create for my salon?

Zenoti analytics can pull and map data for important processes of your business. Whether it is gaining insight into your business’s finances, daily sales, marketing data, operations data, employee attendance, and performance, Zenoti analytics can easily provide all these insights. To cite a few examples of insights that can be generated in just a few clicks are appointment reports, customer profile reports, business KPI reports, collections reports, membership loyalty reports, employee wise tips and commissions reports, etc. The analytics module can customize reports the way you would prefer to see them and populate them in the dashboard for easy access.

How will the analytics dashboard help me make actionable decisions?

The first and foremost benefit of an analytics dashboard is that it helps in making data-driven decisions. Analytics can help identify patterns and provide insights into sales, finances, and performances. It enables you to reduce inefficiency and streamline the business. By analyzing the data that is being fed into the system, Zenoti Analytics helps you ascertain the performance of your business at all levels. It prevents you from taking gut-based instinctive decisions and enables you to make data-driven decisions for every process such as pricing solutions, hiring talent, maintaining inventory, increasing sales, and deploying marketing strategy. Furthermore, analytics utilizes customer data at a granular level to ascertain individual preferences to assist your team in improving the products and services offered to the clients. As the reports are interactive in nature, users can easily extrapolate the data to note any interesting changes.

What kind of filters and views can I access with Zenoti Analytics (Analytics Plus)?

Analytics Plus is an added feature that further improves the functioning of the Zenoti Analytics module. The feature allows you to customize your reports based on your preferences. Analytics Plus collates your business data from 25 different sources of your business and creates visually represented data to help you get a better grasp of the outcomes of your processes. The system helps you have the data at your disposal and keeps it accessible for you on the go. Important dashboards can be easily shared with employees for easy access and create quick actionable points. The analytics plus features allow viewer access for up to 4 users percenter. Zenoti also offers Analytics Express, which is a set of predesigned dashboards that let you understand drivers of top-line, guest satisfaction, provider performance, as well as other operational areas.

Can Zenoti Analytics provide reports for multiple centers?

The short answer is yes. Zenoti Analytics, by default, is designed to provide you with the data for all centers that have the authorization. The standard default setting populates the data for all the centers. However, the dashboard does come with multiple filters, which allow you to focus on the data that is important to you. The basic filters are center name, view by (which allows you to edit the duration) such as day, quarter, month and year, and time period (i.e. week to date, month to date, etc). There is also an advanced filter, i.e. known as a custom which lets you select the time period based on your requirement.

Dominic Blake, Blushes Hair & Beauty
Dominic Blake
Managing Director, Blushes Hair & Beauty
Isabel Steward, Douglas J Companies
Isabel Steward
Director of Guest Service, Douglas J Companies
Brendon Mann, Epic Hair Designs
Brendon Mann
Director, Epic Hair Designs

See us in action

We’d love to demonstrate what we can do for you. Fill in this form & we’ll contact you within 24 hours to schedule your free demo.
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